# CSC Knowledge Base

Canonical: https://support.crosslinktax.com/space/CSC/

> Dynamic module: Search Highlight (live content)

# **How can we help you?**

> Dynamic module: Page Tree (live content)

## **Table of Contents**

**Root page:** 1867776370

## **Need some help?**

Can't find your answer? Contact our friendly technical support team today!

[Contact Support](https://www.crosslinktax.com/about/contact-us/)

- [Customer Support Center - Search](https://support.crosslinktax.com/space/CSC/1867776370.md)
- [Tax Knowledge - Federal/State Taxes](https://support.crosslinktax.com/space/CSC/1867939889.md)
- [Desktop 1040 - Installation - Feature Transfer Error](https://support.crosslinktax.com/space/CSC/1868497024.md)
- [1040 - QuickBooks Form 8825 Mapping](https://support.crosslinktax.com/space/CSC/1868497217.md)
- [Desktop 1040 - Verify/Refusal Errors - US FRM 8862 Field Should be Blank](https://support.crosslinktax.com/space/CSC/1868497685.md)
- [1040 - QuickBooks Deductions Mapping](https://support.crosslinktax.com/space/CSC/1868530028.md)
- [Hosted – Web Portal Password Reset for Hosted Logins](https://support.crosslinktax.com/space/CSC/1868562649.md)
- [Desktop 1040 - Installation - Create A Shortcut](https://support.crosslinktax.com/space/CSC/1868628221.md)
- [Desktop 1040 - Installation - Error 1324. The Path XXXX Contains an Invalid Character](https://support.crosslinktax.com/space/CSC/1868660893.md)
- [1040 - Background on Installation Wizard does not Display Properly](https://support.crosslinktax.com/space/CSC/1868791933.md)
- [Desktop 1040 - Hosted Installation - Hosted Login Password Reset using Self-Service Page](https://support.crosslinktax.com/space/CSC/1868824870.md)
- [Desktop 1040 - 1040 Miscellaneous - Restoring and Applying Updates](https://support.crosslinktax.com/space/CSC/1868824938.md)
- [1040 - QuickBooks Quarterly Tax Payments Mapping](https://support.crosslinktax.com/space/CSC/1868824949.md)
- [1040 - IRS Acknowledgement Report](https://support.crosslinktax.com/space/CSC/1868825257.md)
- [1040 - Transmit Function is Disabled](https://support.crosslinktax.com/space/CSC/1868825485.md)
- [1040 - QuickBooks Schedule K Mapping](https://support.crosslinktax.com/space/CSC/1868857595.md)
- [Desktop 1040 - 1040 Miscellaneous - Download and Install Adobe Reader](https://support.crosslinktax.com/space/CSC/1868956257.md)
- [1040 - IRS ACKs with Phone and Address Report](https://support.crosslinktax.com/space/CSC/1868956282.md)
- [1040 - QuickBooks Schedule M-1 Mapping](https://support.crosslinktax.com/space/CSC/1869021432.md)
- [1040 - State ACKs and Rejects Report](https://support.crosslinktax.com/space/CSC/1869021672.md)
- [Desktop 1040 - Miscellaneous Errors - Xlink32.exe has Stopped Working](https://support.crosslinktax.com/space/CSC/1869021997.md)
- [1040 - Startup Abort!!! 1040zz CRC Error](https://support.crosslinktax.com/space/CSC/1869022169.md)
- [Desktop 1040 - Billing - Change Default Billing](https://support.crosslinktax.com/space/CSC/1869053976.md)
- [1040 - Xlink32 is not a Valid Win32 Application](https://support.crosslinktax.com/space/CSC/1869054843.md)
- [1040 - Desktop TextLink - Failure! Error - ICLRMetaHost:: GetRuntime Failed](https://support.crosslinktax.com/space/CSC/1869152811.md)
- [1040 - Uninstalling the Desktop Tax Software](https://support.crosslinktax.com/space/CSC/1869218208.md)
- [Desktop 1040](https://support.crosslinktax.com/space/CSC/1869283440.md)
- [Getting Started with Desktop 1040](https://support.crosslinktax.com/space/CSC/1869283613.md)
- [1040 - Installing Desktop 1040](https://support.crosslinktax.com/space/CSC/1869283626.md)
- [1040 - Capturing the ERO and Paid Preparer's Signatures](https://support.crosslinktax.com/space/CSC/1869283735.md)
- [1040 - Installing Desktop 1040 on a Network (Peer-to-Peer Network)](https://support.crosslinktax.com/space/CSC/1869283818.md)
- [1040 - Updating Desktop 1040](https://support.crosslinktax.com/space/CSC/1869283902.md)
- [1040 - Installing State Packages](https://support.crosslinktax.com/space/CSC/1869283982.md)
- [1040 - Activating Checks](https://support.crosslinktax.com/space/CSC/1869284075.md)
- [Advice and Troubleshooting for Desktop 1040](https://support.crosslinktax.com/space/CSC/1869284156.md)
- [1040 - E-filing State Return Requirements](https://support.crosslinktax.com/space/CSC/1869284169.md)
- [1040 - Reduce the Number of Pages Printed when Printing Final Return](https://support.crosslinktax.com/space/CSC/1869284254.md)
- [1040 - Signature Missing on Final Printed Return](https://support.crosslinktax.com/space/CSC/1869284366.md)
- [1040 - Bank App Does Not Appear on Return When Choosing a Bank Product](https://support.crosslinktax.com/space/CSC/1869284454.md)
- [1040 - Unable to load Module "addons/httpcom.dll"](https://support.crosslinktax.com/space/CSC/1869284538.md)
- [1040 - Enable/Disable MFA](https://support.crosslinktax.com/space/CSC/1869284617.md)
- [1040 - Configuring Google Authenticator Extension for a Desktop 1040 Login using Window's Snippet Tool](https://support.crosslinktax.com/space/CSC/1869284697.md)
- [1040 - VC++ 2010 Unable to install 32 bit Driver](https://support.crosslinktax.com/space/CSC/1869284794.md)
- [1040 - Change Access level to view or not view Non Owner Returns](https://support.crosslinktax.com/space/CSC/1869284879.md)
- [1040 - Importing DATA on Form 8949/1099-B](https://support.crosslinktax.com/space/CSC/1869284953.md)
- [1040 - E-File Only Watermark](https://support.crosslinktax.com/space/CSC/1869285062.md)
- [1040 - Desktop DataBase Access Error - Incorrect AES Key](https://support.crosslinktax.com/space/CSC/1869285130.md)
- [1040 - Login Refused, No User ID](https://support.crosslinktax.com/space/CSC/1869285203.md)
- [1040 - Invalid RAC Routing Number or Invalid Bank Account](https://support.crosslinktax.com/space/CSC/1869285282.md)
- [Tax Knowledge - General Tax Questions - Rejects - 1040 - Common IRS Rejections](https://support.crosslinktax.com/space/CSC/1869285363.md)
- [1040 - Calculated Prep fee from the Invoice Doesn't Match the Bank App](https://support.crosslinktax.com/space/CSC/1869285441.md)
- [1040 - 8879 Invalid Signature Date](https://support.crosslinktax.com/space/CSC/1869285536.md)
- [1040 - Using the Forgot Password Link](https://support.crosslinktax.com/space/CSC/1869285619.md)
- [1040 - Transfer a Return to Another Software Installation](https://support.crosslinktax.com/space/CSC/1869285704.md)
- [1040 - When Clicking a Retrieve/Transfer Return Nothing Happens](https://support.crosslinktax.com/space/CSC/1869285868.md)
- [1040 - Restore Deleted Return](https://support.crosslinktax.com/space/CSC/1869285948.md)
- [1040 - Deleting a Scanned or Imported Documents](https://support.crosslinktax.com/space/CSC/1869286028.md)
- [1040 - Updated Fees Not Reflected on Return](https://support.crosslinktax.com/space/CSC/1869286117.md)
- [1040 - Billing Schedule Configuration](https://support.crosslinktax.com/space/CSC/1869286202.md)
- [1040 - Test Checks do not Print](https://support.crosslinktax.com/space/CSC/1869286287.md)
- [1040 - Specifying a Default Printer](https://support.crosslinktax.com/space/CSC/1869286372.md)
- [1040 - Auto Print Vouchers - E-Filed Returns](https://support.crosslinktax.com/space/CSC/1869286457.md)
- [1040 - How to Print Mailing Labels Using Word 2007 or Later](https://support.crosslinktax.com/space/CSC/1869286545.md)
- [1040 - Create and Assign a User Created Status Code](https://support.crosslinktax.com/space/CSC/1869286667.md)
- [1040 - Creating a Login Account](https://support.crosslinktax.com/space/CSC/1869286771.md)
- [1040 - Configure User Preferences](https://support.crosslinktax.com/space/CSC/1869286858.md)
- [1040 - Auto Complete EFIN and ERO](https://support.crosslinktax.com/space/CSC/1869286937.md)
- [1040 - Sending a Text Message to Multiple Recipients](https://support.crosslinktax.com/space/CSC/1869287025.md)
- [1040 - Back-up and Restore Data](https://support.crosslinktax.com/space/CSC/1869287110.md)
- [1040 - How to Print Bank Documents](https://support.crosslinktax.com/space/CSC/1869287190.md)
- [1040 - Invalid Check Number when Printing](https://support.crosslinktax.com/space/CSC/1869287275.md)
- [1040 - Login Refused Serial Changed](https://support.crosslinktax.com/space/CSC/1869287372.md)
- [1040 - Calculated Field Value](https://support.crosslinktax.com/space/CSC/1869287462.md)
- [1040 - Entering the IP PIN](https://support.crosslinktax.com/space/CSC/1869287552.md)
- [1040 - Submitting a Return for Diagnostics](https://support.crosslinktax.com/space/CSC/1869287652.md)
- [Using Desktop 1040](https://support.crosslinktax.com/space/CSC/1869287742.md)
- [1040 - Exporting Restricted Field Codes](https://support.crosslinktax.com/space/CSC/1869287755.md)
- [1040 - Printing Checks](https://support.crosslinktax.com/space/CSC/1869287845.md)
- [1040 - Electronically Filing Federal and State Returns](https://support.crosslinktax.com/space/CSC/1869287950.md)
- [1040 - Capturing a Signature on Topaz](https://support.crosslinktax.com/space/CSC/1869288031.md)
- [1040 - Adding an External Document to the Archive](https://support.crosslinktax.com/space/CSC/1869288105.md)
- [1040 - Keyboard Shortcuts](https://support.crosslinktax.com/space/CSC/1869288177.md)
- [1040 - Adding a State Return](https://support.crosslinktax.com/space/CSC/1869288247.md)
- [1040 - Status with Prep Fees Report](https://support.crosslinktax.com/space/CSC/1869288319.md)
- [1040 - Status by Modification Date Report](https://support.crosslinktax.com/space/CSC/1869288399.md)
- [1040 - Printing a Client Telephone List](https://support.crosslinktax.com/space/CSC/1869288479.md)
- [1040 - Export a Client List](https://support.crosslinktax.com/space/CSC/1869288549.md)
- [1040 - Non Returning Clients Report](https://support.crosslinktax.com/space/CSC/1869288629.md)
- [1040 - Adding a Report to Quick Reports](https://support.crosslinktax.com/space/CSC/1869288711.md)
- [1040 - Adding a Tax Preparation Fee](https://support.crosslinktax.com/space/CSC/1869288785.md)
- [1040 - Reprinting a Check](https://support.crosslinktax.com/space/CSC/1869288880.md)
- [1040 - Printing the Check Register](https://support.crosslinktax.com/space/CSC/1869288969.md)
- [1040 - Update the Employers/Payers Database](https://support.crosslinktax.com/space/CSC/1869289054.md)
- [1040 - Use SSN or EIN for File Name When Saving Returns to .PDF](https://support.crosslinktax.com/space/CSC/1869289144.md)
- [1040 - Customizing the Disclosure and Privacy Letters](https://support.crosslinktax.com/space/CSC/1869289229.md)
- [1040 - Auto Generate Taxpayer and Spouse's PIN on 8879](https://support.crosslinktax.com/space/CSC/1869289309.md)
- [1040 - Auto Fill the Preparer Information](https://support.crosslinktax.com/space/CSC/1869289389.md)
- [1040 - Manually Adding a Zip Code to the Database](https://support.crosslinktax.com/space/CSC/1869289469.md)
- [1040 - Adding a New Client Letter](https://support.crosslinktax.com/space/CSC/1869289547.md)
- [1040 - Remote Signature Configure/Capture](https://support.crosslinktax.com/space/CSC/1869289627.md)
- [1040 - View List of Queued Returns](https://support.crosslinktax.com/space/CSC/1869289784.md)
- [1040 - Lock or Unlock a Tax Return](https://support.crosslinktax.com/space/CSC/1869289874.md)
- [1040 - Deleting a Form or Worksheet](https://support.crosslinktax.com/space/CSC/1869289954.md)
- [1040 - How to locate the status of a Bank Application](https://support.crosslinktax.com/space/CSC/1869290124.md)
- [Hosted - Installation and Setup of the Hosted Product](https://support.crosslinktax.com/space/CSC/1869290227.md)
- [Online 1040](https://support.crosslinktax.com/space/CSC/1869290411.md)
- [Getting Started with Online 1040](https://support.crosslinktax.com/space/CSC/1869290486.md)
- [Online 1040 - Service Bureau Setup](https://support.crosslinktax.com/space/CSC/1869290499.md)
- [Online 1040 - Multi-Office Setup](https://support.crosslinktax.com/space/CSC/1869290567.md)
- [Online 1040 - Introduction and Completing a Basic Tax Return](https://support.crosslinktax.com/space/CSC/1869290651.md)
- [Online 1040 - Understanding the Login Type](https://support.crosslinktax.com/space/CSC/1869290723.md)
- [Online 1040 - How to Create a Login](https://support.crosslinktax.com/space/CSC/1869290798.md)
- [Online 1040 - Activating a New Login Account](https://support.crosslinktax.com/space/CSC/1869290871.md)
- [Online 1040 - How to Activate Checks](https://support.crosslinktax.com/space/CSC/1869290942.md)
- [Advice and Troubleshooting for Online 1040](https://support.crosslinktax.com/space/CSC/1869291016.md)
- [Online 1040 - Access Level Reference Guide](https://support.crosslinktax.com/space/CSC/1869291029.md)
- [Online 1040 - Configuring Google Authenticator Extension for a CLO Login](https://support.crosslinktax.com/space/CSC/1869291109.md)
- [Online 1040 - Deleting Records from the Database](https://support.crosslinktax.com/space/CSC/1869291214.md)
- [Online 1040 - Editing Records in the Database](https://support.crosslinktax.com/space/CSC/1869291300.md)
- [Online 1040 - Adding Records in the Database](https://support.crosslinktax.com/space/CSC/1869291379.md)
- [Online 1040 - Deleting a Custom Report](https://support.crosslinktax.com/space/CSC/1869291461.md)
- [Online 1040 - Creating a Custom Report](https://support.crosslinktax.com/space/CSC/1869291541.md)
- [Online 1040 - Forgot Login Password](https://support.crosslinktax.com/space/CSC/1869291626.md)
- [Online 1040 - Onscreen Capture vs. Signature Pad Capture](https://support.crosslinktax.com/space/CSC/1869291706.md)
- [Online 1040 - Generating a New 2FA QR Code](https://support.crosslinktax.com/space/CSC/1869291786.md)
- [Online 1040 - Setting the In-Office Preferred Signature Capture Method](https://support.crosslinktax.com/space/CSC/1869291861.md)
- [Using Online 1040](https://support.crosslinktax.com/space/CSC/1869291936.md)
- [Online 1040 - How to Delete a Return](https://support.crosslinktax.com/space/CSC/1869291949.md)
- [Online 1040 - How to Print Checks](https://support.crosslinktax.com/space/CSC/1869292039.md)
- [Online 1040 - Sending a Remote Signature Request](https://support.crosslinktax.com/space/CSC/1869292124.md)
- [Online 1040 - Configuring Restricted Fields](https://support.crosslinktax.com/space/CSC/1869292220.md)
- [Online 1040 - Running a Custom Report](https://support.crosslinktax.com/space/CSC/1869292314.md)
- [Online 1040 - Running a Quick Report](https://support.crosslinktax.com/space/CSC/1869292389.md)
- [Online 1040 - Using User Status Codes](https://support.crosslinktax.com/space/CSC/1869292469.md)
- [Online 1040 - Capturing the Preparer Signature](https://support.crosslinktax.com/space/CSC/1869292544.md)
- [Archived - Online 1040 - Adding a Widget](https://support.crosslinktax.com/space/CSC/1869292618.md)
- [Online 1040 - Setting Defaults](https://support.crosslinktax.com/space/CSC/1869292703.md)
- [Online 1040 - Setting up Client Letters](https://support.crosslinktax.com/space/CSC/1869292778.md)
- [Business Software](https://support.crosslinktax.com/space/CSC/1869292863.md)
- [Getting Started with Desktop Business](https://support.crosslinktax.com/space/CSC/1869292902.md)
- [Business - Starting a Tax Return](https://support.crosslinktax.com/space/CSC/1869292915.md)
- [Business - Starting a 1041-QFT Return for a Qualified Funeral Trust](https://support.crosslinktax.com/space/CSC/1869292994.md)
- [Business - Starting an 1120-F Return for a Foreign Corporation](https://support.crosslinktax.com/space/CSC/1869293073.md)
- [Business - Starting a 1120H](https://support.crosslinktax.com/space/CSC/1869293150.md)
- [Business - Starting a 990-T Return for a Tax Exempt Organization with Unrelated Business Taxable Income](https://support.crosslinktax.com/space/CSC/1869293225.md)
- [Business - Starting a 990-N E-postcard for a Qualified Tax Exempt Organization](https://support.crosslinktax.com/space/CSC/1869293303.md)
- [Business - Starting a 990-PF Return for a Private Foundation](https://support.crosslinktax.com/space/CSC/1869293374.md)
- [Advice and Troubleshooting for Desktop Business](https://support.crosslinktax.com/space/CSC/1869293445.md)
- [Business - Changing Entity Type](https://support.crosslinktax.com/space/CSC/1869293458.md)
- [Business - Supported States](https://support.crosslinktax.com/space/CSC/1869293542.md)
- [Using Desktop Business](https://support.crosslinktax.com/space/CSC/1869293604.md)
- [Business - Importing Financial Data (Xero)](https://support.crosslinktax.com/space/CSC/1869293617.md)
- [Web Portal](https://support.crosslinktax.com/space/CSC/1869293756.md)
- [Getting Started with the Web Portal](https://support.crosslinktax.com/space/CSC/1869293797.md)
- [Web Portal - Bank Selection](https://support.crosslinktax.com/space/CSC/1869293894.md)
- [Web Portal - Assigning License to an Office](https://support.crosslinktax.com/space/CSC/1869293965.md)
- [Web Portal - Assigning an Access Level for an Office](https://support.crosslinktax.com/space/CSC/1869294039.md)
- [Advice and Troubleshooting for the Web Portal](https://support.crosslinktax.com/space/CSC/1869294101.md)
- [Web Portal - Switching Bank Selections](https://support.crosslinktax.com/space/CSC/1869294114.md)
- [Web Portal - Bank Application Status](https://support.crosslinktax.com/space/CSC/1869294188.md)
- [Web Portal - Creating Access Level Sets](https://support.crosslinktax.com/space/CSC/1869294258.md)
- [Web Portal - Assigning an Access Level to a User Account](https://support.crosslinktax.com/space/CSC/1869294326.md)
- [Web Portal - Modifying an Existing Billing Schedule on Desktop 1040](https://support.crosslinktax.com/space/CSC/1869294392.md)
- [Web Portal - Assigning a Billing Schedule to an Office](https://support.crosslinktax.com/space/CSC/1869294456.md)
- [Using Web Portal](https://support.crosslinktax.com/space/CSC/1869294518.md)
- [Web Portal - Creating a Billing Schedule on Desktop 1040](https://support.crosslinktax.com/space/CSC/1869294531.md)
- [Web Portal - Changing Software Setup and Configuration](https://support.crosslinktax.com/space/CSC/1869294593.md)
- [TaxPass App and Other Innovations](https://support.crosslinktax.com/space/CSC/1869294657.md)
- [TaxPass App](https://support.crosslinktax.com/space/CSC/1869294737.md)
- [TaxPass - Retrieve TaxPass Mobile Site Returns in CLO](https://support.crosslinktax.com/space/CSC/1869294781.md)
- [TaxPass - How to Generate a TaxPass ID/QR Code](https://support.crosslinktax.com/space/CSC/1869294842.md)
- [TaxPass - How to Register for the TaxPass Mobile Site](https://support.crosslinktax.com/space/CSC/1869294933.md)
- [TaxPass - Retrieving TaxPass Return(s) in Desktop Software](https://support.crosslinktax.com/space/CSC/1869295008.md)
- [TextLink Plus](https://support.crosslinktax.com/space/CSC/1869295064.md)
- [TextLink - TextLink Setup](https://support.crosslinktax.com/space/CSC/1869295110.md)
- [TextLink - Configure Google to Work with TextLink](https://support.crosslinktax.com/space/CSC/1869295171.md)
- [Ecom Wallet](https://support.crosslinktax.com/space/CSC/1869295298.md)
- [Wallet - How to Process Manual Payments for Unpaid Invoices](https://support.crosslinktax.com/space/CSC/1869295344.md)
- [Wallet - How to Process a Manual Wallet Reload](https://support.crosslinktax.com/space/CSC/1869295407.md)
- [Wallet - How to Configure Reload Settings](https://support.crosslinktax.com/space/CSC/1869295468.md)
- [Wallet - Account Level Payment Setup](https://support.crosslinktax.com/space/CSC/1869295569.md)
- [Wallet - How to Vault a Credit/Debit Car and ACH](https://support.crosslinktax.com/space/CSC/1869295632.md)
- [PayJunction](https://support.crosslinktax.com/space/CSC/1869295718.md)
- [PayJunction - Saving PayJunction API Credentials in Online 1040](https://support.crosslinktax.com/space/CSC/1869295764.md)
- [PayJunction - Saving PayJunction API Credentials in Desktop 1040](https://support.crosslinktax.com/space/CSC/1869295854.md)
- [PayJunction - Linking Your PayJunction Credentials to Your Ecom Wallet](https://support.crosslinktax.com/space/CSC/1869295946.md)
- [PayJunction - Installing ZeroTouch Terminal](https://support.crosslinktax.com/space/CSC/1869296040.md)
- [Tools](https://support.crosslinktax.com/space/CSC/1869296107.md)
- [Authenticator](https://support.crosslinktax.com/space/CSC/1869296163.md)
- [Tools - Google Authenticator for Mobile Devices](https://support.crosslinktax.com/space/CSC/1869296207.md)
- [Signature Pads](https://support.crosslinktax.com/space/CSC/1869296368.md)
- [Tools - Installing Topaz Electronic Signature Pad for Desktop 1040](https://support.crosslinktax.com/space/CSC/1869296412.md)
- [Tools - Installing Topaz Electronic Signature Pad for Online 1040 (DEPRECATED)](https://support.crosslinktax.com/space/CSC/1869296638.md)
- [Scanners](https://support.crosslinktax.com/space/CSC/1869296726.md)
- [Tools - Motorola Scanner Installation](https://support.crosslinktax.com/space/CSC/1869296770.md)
- [Contact Us](https://support.crosslinktax.com/space/CSC/1869296834.md)
- [CrossLink Contact Information](https://support.crosslinktax.com/space/CSC/1869296845.md)
- [Additional Contact Information](https://support.crosslinktax.com/space/CSC/1869296912.md)
- [Desktop 1040 - Desktop Miscellaneous - Deleting a Tax Return](https://support.crosslinktax.com/space/CSC/1869316511.md)
- [1040 - Tax Return Already Open - Override Lock Out](https://support.crosslinktax.com/space/CSC/1869316972.md)
- [1040 - QuickBooks Cost of Goods Sold Mapping](https://support.crosslinktax.com/space/CSC/1869545629.md)
- [Tax Knowledge - Tax FAQ - Qualification for EIC](https://support.crosslinktax.com/space/CSC/1869709433.md)
- [1040 - RAC Fees by Site Report](https://support.crosslinktax.com/space/CSC/1869709631.md)
- [1040 - Rejected Returns Report](https://support.crosslinktax.com/space/CSC/1869742362.md)
- [Desktop 1040 - 1040 Miscellaneous - Deleted Returns not Transferred to Master](https://support.crosslinktax.com/space/CSC/1869742406.md)
- [1040 - Printing Acknowledgement Letters](https://support.crosslinktax.com/space/CSC/1869873469.md)
- [1040 - No Fee Payment by Ack Date](https://support.crosslinktax.com/space/CSC/1869873476.md)
- [1040 - QuickBooks Other Deductions Mapping](https://support.crosslinktax.com/space/CSC/1869971494.md)
- [1040 - QuickBooks Income and Dividend Mapping](https://support.crosslinktax.com/space/CSC/1869971517.md)
- [Desktop 1040 - 1040 Miscellaneous - PDF Missing After Restore](https://support.crosslinktax.com/space/CSC/1869971668.md)
- [1040 - No Fee Payment by Receipt Report](https://support.crosslinktax.com/space/CSC/1869971821.md)
- [1040 - Incorrect Enhanced Encryption Key](https://support.crosslinktax.com/space/CSC/1870070496.md)
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- [Rule Number: IND-181-01](https://support.crosslinktax.com/space/CSC/1872035982.md)
- [Rule Number: IND-182-01](https://support.crosslinktax.com/space/CSC/1872036009.md)
- [Rule Number: IND-183-01](https://support.crosslinktax.com/space/CSC/1872036036.md)
- [Rule Number: IND-452](https://support.crosslinktax.com/space/CSC/1872036063.md)
- [Rule Number: IND-507](https://support.crosslinktax.com/space/CSC/1872036078.md)
- [Rule Number: IND-508-01](https://support.crosslinktax.com/space/CSC/1872036108.md)
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- [Rule Number: IND-901](https://support.crosslinktax.com/space/CSC/1872036164.md)
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- [Rule Number: IND-996](https://support.crosslinktax.com/space/CSC/1872036203.md)
- [Rule Number: F1040-164-01](https://support.crosslinktax.com/space/CSC/1872036232.md)
- [Rule Number: F1040-516](https://support.crosslinktax.com/space/CSC/1872036292.md)
- [Rule Number: F8962-070](https://support.crosslinktax.com/space/CSC/1872036307.md)
- [Rule Number: FW2-502](https://support.crosslinktax.com/space/CSC/1872036335.md)
- [Rule Number: FW2-505-01](https://support.crosslinktax.com/space/CSC/1872036360.md)
- [Rule Number: R0000-194](https://support.crosslinktax.com/space/CSC/1872036385.md)
- [Rule Number: R0000-500-01](https://support.crosslinktax.com/space/CSC/1872036400.md)
- [Rule Number: R0000-503-02](https://support.crosslinktax.com/space/CSC/1872036413.md)
- [Rule Number: R0000-504-02](https://support.crosslinktax.com/space/CSC/1872036426.md)
- [Rule Number: S2-F1040-147](https://support.crosslinktax.com/space/CSC/1872036439.md)
- [Rule Number: S2-F1040-394](https://support.crosslinktax.com/space/CSC/1872036466.md)
- [Rule Number: SEIC-F1040-506-02](https://support.crosslinktax.com/space/CSC/1872036493.md)
- [Rule Number: IND-180-01](https://support.crosslinktax.com/space/CSC/1872036523.md)
- [Rule Number: SEIC-F1040-535-03](https://support.crosslinktax.com/space/CSC/1872036545.md)
- [Rule Number: SEIC-F1040-535-04](https://support.crosslinktax.com/space/CSC/1872036558.md)
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- [Business Taxes/Forms](https://support.crosslinktax.com/space/CSC/1876000869.md)
- [Individual Taxes/Forms](https://support.crosslinktax.com/space/CSC/1876295785.md)
- [Internal - Important Dates](https://support.crosslinktax.com/space/CSC/1876688897.md)
- [Internal - KB Update/Change Request](https://support.crosslinktax.com/space/CSC/1876688975.md)
- [Internal - Resending Client’s Authorization Codes](https://support.crosslinktax.com/space/CSC/1876721722.md)
- [Internal - Resetting a Customer’s Serial Number](https://support.crosslinktax.com/space/CSC/1876787268.md)
- [Internal - How to check the bank application status of a return](https://support.crosslinktax.com/space/CSC/1876885585.md)
- [Internal - KB Article Layout and Formatting Guide](https://support.crosslinktax.com/space/CSC/1876918363.md)
- [Internal - Information Required to process a Mass Fetch Request](https://support.crosslinktax.com/space/CSC/1876951108.md)
- [Internal - Sharing the xlink Folder in Windows](https://support.crosslinktax.com/space/CSC/1877016689.md)
- [Internal - Where to Find a Customer’s Transmitter Add-on Fee in the CSR Application](https://support.crosslinktax.com/space/CSC/1877114894.md)
- [Internal - Suspending a Tax Return](https://support.crosslinktax.com/space/CSC/1877114901.md)
- [Internal - Windows Remote Assistance](https://support.crosslinktax.com/space/CSC/1877115038.md)
- [Internal - Resending and Reloading the EFIN Information](https://support.crosslinktax.com/space/CSC/1877147670.md)
- [Internal - Issuing a Check Reprint Using the CSR Application](https://support.crosslinktax.com/space/CSC/1877180475.md)
- [Internal - Central Site Submission Types](https://support.crosslinktax.com/space/CSC/1877180490.md)
- [Internal - Sending a State Package](https://support.crosslinktax.com/space/CSC/1877213218.md)
- [Internal - Preventing the Windows Security Warning](https://support.crosslinktax.com/space/CSC/1877278837.md)
- [Internal - Push Check Print Records from CSR](https://support.crosslinktax.com/space/CSC/1877311542.md)
- [Internal - Viewing Reject Information in the CSR](https://support.crosslinktax.com/space/CSC/1877344273.md)
- [Internal - Update Package Codes](https://support.crosslinktax.com/space/CSC/1877377083.md)
- [Internal - Sending Software Updates](https://support.crosslinktax.com/space/CSC/1877442563.md)
- [Internal - Resend Bank Status via CSR](https://support.crosslinktax.com/space/CSC/1877442579.md)
- [Internal - Retrieving a Copy of a Suspended Return](https://support.crosslinktax.com/space/CSC/1877475338.md)
- [Internal - Change Ownership of a Return Using the CSR](https://support.crosslinktax.com/space/CSC/1877475367.md)
- [Internal - Troubleshooting a Network Printer](https://support.crosslinktax.com/space/CSC/1877704720.md)
- [Archived - Tax Knowledge - Depreciation - Calculating the Current Depreciation Amount](https://support.crosslinktax.com/space/CSC/1877868836.md)
- [Desktop 1040 - Advice and Troubleshooting - Remove a Return from the Transmission Queue](https://support.crosslinktax.com/space/CSC/1877868942.md)
- [Internal Docs - Videos - How to Add to Various Databases](https://support.crosslinktax.com/space/CSC/1877934203.md)
- [Hosted - TaxClient - The Remote Desktop Services ActiveX control (mstscax.dll) does not match the version of the client shell](https://support.crosslinktax.com/space/CSC/1877934286.md)
- [Antivirus - Avast AntiVirus 2015](https://support.crosslinktax.com/space/CSC/1878032508.md)
- [Internal - Data Retrieval Process](https://support.crosslinktax.com/space/CSC/1878032532.md)
- [Internal Docs - Videos - How to Add a Paid Preparer](https://support.crosslinktax.com/space/CSC/1878032612.md)
- [Internal - How to Add Form W7 to a Tax Return](https://support.crosslinktax.com/space/CSC/1878065328.md)
- [Internal- How to take ownership of files protected by the Trusted Installer with Windows](https://support.crosslinktax.com/space/CSC/1878097921.md)
- [Antivirus - Norton and Sonar Exclusion Settings](https://support.crosslinktax.com/space/CSC/1878097978.md)
- [Internal - Completing a 1065 Partnership Return](https://support.crosslinktax.com/space/CSC/1878098153.md)
- [Internal Docs - Videos - How to Use the Appointments and Calendar Features](https://support.crosslinktax.com/space/CSC/1878098160.md)
- [Internal - Control a macOS Catalina Session](https://support.crosslinktax.com/space/CSC/1878130719.md)
- [Internal - Request a Customer-Facing KB Article](https://support.crosslinktax.com/space/CSC/1878163552.md)
- [Internal - Supported Desktop Software Federal Forms List](https://support.crosslinktax.com/space/CSC/1878163758.md)
- [Antivirus - Adding an Exception to Avira Antivirus](https://support.crosslinktax.com/space/CSC/1878229065.md)
- [Hosted - Remote Connection - Remote Desktop Connection has stopped working](https://support.crosslinktax.com/space/CSC/1878229223.md)
- [Internal - Tax Summary Page - State Withholdings Column](https://support.crosslinktax.com/space/CSC/1878261985.md)
- [Internal Docs - Videos - Paid Preparer and Billing Scheme Setup](https://support.crosslinktax.com/space/CSC/1878294636.md)
- [Internal - Internal Docs - Change Bank Selection](https://support.crosslinktax.com/space/CSC/1878294705.md)
- [Ticket Creation Requirements](https://support.crosslinktax.com/space/CSC/1878425620.md)
- [Internal - Authorizations and Audits Tab Walkthrough](https://support.crosslinktax.com/space/CSC/1878458765.md)
- [Internal - Completing Affordable Care Act Related Forms 1095-A, 8962 and 8965](https://support.crosslinktax.com/space/CSC/1878491225.md)
- [Internal - Knowledge Base Article Template](https://support.crosslinktax.com/space/CSC/1878523909.md)
- [Internal - Completing an 1120S S-Corporation Return](https://support.crosslinktax.com/space/CSC/1878523946.md)
- [Internal - How to Enable Hosted "Fly for Free"](https://support.crosslinktax.com/space/CSC/1878524082.md)
- [Tax Knowledge - Business Return and State Topics - Unable to select Force Standard Mileage in Business Returns](https://support.crosslinktax.com/space/CSC/1878622352.md)
- [Tax Knowledge - General Tax Questions - Social Security/Taxpayer Identification Numbers](https://support.crosslinktax.com/space/CSC/1878655071.md)
- [Internal - Electronic Filing Tab Walkthrough](https://support.crosslinktax.com/space/CSC/1878720548.md)
- [Internal - How to Add Form 4868](https://support.crosslinktax.com/space/CSC/1878720561.md)
- [Tax Knowledge - General Tax Questions - QBI Worksheet](https://support.crosslinktax.com/space/CSC/1878753433.md)
- [Internal - Completing an 1120 Corporate Return](https://support.crosslinktax.com/space/CSC/1878786073.md)
- [Reporting SSI Income for Dependent (Form SSA-1099)](https://support.crosslinktax.com/space/CSC/1878917483.md)
- [Statutory Employee in a Return](https://support.crosslinktax.com/space/CSC/1878982865.md)
- [Reporting Student Loan Interest Deduction](https://support.crosslinktax.com/space/CSC/1878983063.md)
- [Tax Knowledge - Depreciation - Standard Mileage Rates](https://support.crosslinktax.com/space/CSC/1879048277.md)
- [Tax Knowledge - Mississippi Gambling Income not on Return](https://support.crosslinktax.com/space/CSC/1879113850.md)
- [Tax Knowledge - General Tax Questions - Form 4868 - Addresses for Filing](https://support.crosslinktax.com/space/CSC/1879114048.md)
- [Tax Knowledge - Business Return and State Topics - Standard Mileage Rate in a Business Return](https://support.crosslinktax.com/space/CSC/1879146612.md)
- [Schedule E Address does not Carry Forward from 2011 to 2012](https://support.crosslinktax.com/space/CSC/1879146823.md)
- [RET 1040 - Recovery Rebate Credit Worksheet (Tax Year 2020)](https://support.crosslinktax.com/space/CSC/1879146837.md)
- [Where’s My Refund Feature](https://support.crosslinktax.com/space/CSC/1879179406.md)
- [RET 1040 - Additional Child Tax Credit](https://support.crosslinktax.com/space/CSC/1879179501.md)
- [Preparing an Amended Return Form 1040X](https://support.crosslinktax.com/space/CSC/1879179550.md)
- [Form 8915-F Qualified Disaster Retirement Plan Distributions and Repayments FAQs](https://support.crosslinktax.com/space/CSC/1879244926.md)
- [Online 1040 - CLO Advice and Troubleshooting - CLO EFIN (XXXXXX) Not Located Error](https://support.crosslinktax.com/space/CSC/1879277622.md)
- [CoBranding Download Links - Co-brand Installer Access](https://support.crosslinktax.com/space/CSC/1879343105.md)
- [Tax Knowledge - General Tax Questions - Claiming ACA Exemption Due to Disaster](https://support.crosslinktax.com/space/CSC/1879343905.md)
- [Tax Knowledge - Non-Resident Form does not Appear](https://support.crosslinktax.com/space/CSC/1879376006.md)
- [Tax Knowledge - State Taxes - State Only RT/RAC](https://support.crosslinktax.com/space/CSC/1879441861.md)
- [Mexican or Canadian Dependents](https://support.crosslinktax.com/space/CSC/1879442093.md)
- [Online 1040 - CLO Advice and Troubleshooting - Online 1040 Customer Onboarding](https://support.crosslinktax.com/space/CSC/1879507040.md)
- [Unable to Add Form CA 8453](https://support.crosslinktax.com/space/CSC/1879572604.md)
- [Form 9465 Installment Agreement](https://support.crosslinktax.com/space/CSC/1879572924.md)
- [Tax Knowledge - Unable to Add Massachusetts Schedule C](https://support.crosslinktax.com/space/CSC/1879638116.md)
- [Paying a Balance Due Electronically](https://support.crosslinktax.com/space/CSC/1879736333.md)
- [Tax Knowledge - Tax FAQ - Electronically File Extension Form 4868](https://support.crosslinktax.com/space/CSC/1879834745.md)
- [Tax Knowledge - Tax Forms - 1099-A](https://support.crosslinktax.com/space/CSC/1879834786.md)
- [Tax Knowledge - General Tax Questions - Mortgage Insurance Premiums does not Carry](https://support.crosslinktax.com/space/CSC/1879900182.md)
- [IRS Second Economic Impact Payment (EIP 2)](https://support.crosslinktax.com/space/CSC/1879933098.md)
- [Changing Form to 1040](https://support.crosslinktax.com/space/CSC/1879933225.md)
- [RET 1040 - Additional Child Tax Credit Non-Custodial Parent](https://support.crosslinktax.com/space/CSC/1879933253.md)
- [Tax Knowledge - General Tax Questions - Form 8958 Allocation Rules](https://support.crosslinktax.com/space/CSC/1879965874.md)
- [Tax Knowledge - General Tax Questions - Completing the ACA Forms](https://support.crosslinktax.com/space/CSC/1879998500.md)
- [Error Messages](https://support.crosslinktax.com/space/CSC/1886715927.md)
- [1040 - Windows cannot Access the Specified Device](https://support.crosslinktax.com/space/CSC/1893990444.md)
- [Hosted - TaxClient - MFA Reset for Tax Year 2020 and below](https://support.crosslinktax.com/space/CSC/1981939913.md)
- [Tools - CLO Installing the Scriptel Electronic Signature Pad](https://support.crosslinktax.com/space/CSC/1983383094.md)
- [Tools - Authenticator - Authenticator Extension for Edge Browser](https://support.crosslinktax.com/space/CSC/1983774743.md)
- [Tools - Authenticator - Authenticator Extension for Firefox Browser](https://support.crosslinktax.com/space/CSC/1983807515.md)
- [Tools - Authenticator - Google Authenticator](https://support.crosslinktax.com/space/CSC/1983971369.md)
- [Tools - Scanners - CLO Scanner Installation](https://support.crosslinktax.com/space/CSC/1984168047.md)
- [How to install & configure the Topaz signature pad](https://support.crosslinktax.com/space/CSC/1990819938.md)
- [Scanner not functioning correctly](https://support.crosslinktax.com/space/CSC/1991868420.md)
- [Adding an External Document to Document Archive](https://support.crosslinktax.com/space/CSC/1991868592.md)
- [How to add a new client letter](https://support.crosslinktax.com/space/CSC/1991868768.md)
- [How to activate checks](https://support.crosslinktax.com/space/CSC/1991868890.md)
- [How to update the Tax Software updates & features](https://support.crosslinktax.com/space/CSC/1991869016.md)
- [How to install & configure the Motorola Symbol scanner](https://support.crosslinktax.com/space/CSC/1991901185.md)
- [Keyboard shortcuts](https://support.crosslinktax.com/space/CSC/1991901307.md)
- [How to view a list of non-returning customers](https://support.crosslinktax.com/space/CSC/1992949761.md)
- [How to view totals on the WIP summary screen](https://support.crosslinktax.com/space/CSC/1992949887.md)
- [How to simultaneously update the filing status of all tax returns](https://support.crosslinktax.com/space/CSC/1993048065.md)
- [How to view a printable version of the program manual](https://support.crosslinktax.com/space/CSC/1993048221.md)
- [How to delete a form or worksheet](https://support.crosslinktax.com/space/CSC/1993768961.md)
- [How to delete a tax return](https://support.crosslinktax.com/space/CSC/1993769086.md)
- [How to update the EIN database](https://support.crosslinktax.com/space/CSC/1993769211.md)
- [How to customize the disclosure letter and the privacy letter](https://support.crosslinktax.com/space/CSC/1993769377.md)
- [How to find the version for CrossLink TaxProAlliance](https://support.crosslinktax.com/space/CSC/1993769503.md)
- [Remote Signature Configure/Capture](https://support.crosslinktax.com/space/CSC/1993769634.md)
- [How to check status of an e-Filed return](https://support.crosslinktax.com/space/CSC/1993801729.md)
- [How to delete a document that you’ve scanned with the document scanner](https://support.crosslinktax.com/space/CSC/1993801860.md)
- [How to delete an ERO or Paid Preparer signature captured with the Topaz electronic signature pad](https://support.crosslinktax.com/space/CSC/1993802061.md)
- [How to customize electronic filing preferences](https://support.crosslinktax.com/space/CSC/1993802262.md)
- [How to password protect/encrypt tax return PDFs](https://support.crosslinktax.com/space/CSC/1994129409.md)
- [How to configure the program to use TextLink](https://support.crosslinktax.com/space/CSC/1994129580.md)
- [How to manually add a ZIP code the database](https://support.crosslinktax.com/space/CSC/1994620929.md)
- [How to print checks](https://support.crosslinktax.com/space/CSC/1995669505.md)
- [Printing a Client Telephone List](https://support.crosslinktax.com/space/CSC/1995931649.md)
- [How to reprint an acknowledgement letter](https://support.crosslinktax.com/space/CSC/1995931857.md)
- [Test checks not printing](https://support.crosslinktax.com/space/CSC/1995932048.md)
- [How to print a blank form or worksheet](https://support.crosslinktax.com/space/CSC/1996390401.md)
- [How to stop printing two copies of the bank application](https://support.crosslinktax.com/space/CSC/1996390581.md)
- [How to print a tax return with a previously captured tax payer or ERO signature](https://support.crosslinktax.com/space/CSC/1996390767.md)
- [How to print specific forms or worksheets on a tax return](https://support.crosslinktax.com/space/CSC/1996391158.md)
- [How to specify a default printer](https://support.crosslinktax.com/space/CSC/1996619777.md)
- [How to configure a billing schedule](https://support.crosslinktax.com/space/CSC/1997045761.md)
- [How to disable invoicing in the program](https://support.crosslinktax.com/space/CSC/1997209601.md)
- [How to set up the program to charge only for the forms filed electronically](https://support.crosslinktax.com/space/CSC/1997209797.md)
- [How to manually enter a tax preparation fee in a tax return](https://support.crosslinktax.com/space/CSC/1997307905.md)
- [How to restore a deleted tax return](https://support.crosslinktax.com/space/CSC/1998782474.md)
- [How can I change the type of business entity?](https://support.crosslinktax.com/space/CSC/2000257025.md)
- [SBTPG Compliance and Reports](https://support.crosslinktax.com/space/CSC/2001371152.md)
- [Refundo Compliance and Reports](https://support.crosslinktax.com/space/CSC/2001371233.md)
- [Refund Advantage Compliance and Reports](https://support.crosslinktax.com/space/CSC/2001403966.md)
- [Republic Compliance and Reports](https://support.crosslinktax.com/space/CSC/2001403999.md)
- [2024 Bank Compliance and Reports](https://support.crosslinktax.com/space/CSC/2001436692.md)
- [SBTPG Auto Collect Program](https://support.crosslinktax.com/space/CSC/2001502287.md)
- [Web Portal - Customer Preparation for Season](https://support.crosslinktax.com/space/CSC/2001797157.md)
- [Internal - Bank Enrollment - 2025 End of Season Deadlines](https://support.crosslinktax.com/space/CSC/2002059289.md)
- [How to add or remove forms in a print packet](https://support.crosslinktax.com/space/CSC/2002583556.md)
- [When printing a final tax return the PDF copy is not saved in the Document Archive](https://support.crosslinktax.com/space/CSC/2002583734.md)
- [How to print specific client letters or invoices](https://support.crosslinktax.com/space/CSC/2002583923.md)
- [Error Message: “No Response from Central Site”](https://support.crosslinktax.com/space/CSC/2007826433.md)
- [Error Message: “Login refused – serial changed”](https://support.crosslinktax.com/space/CSC/2007826602.md)
- [Error Message: “Login Refused, Bad Password”](https://support.crosslinktax.com/space/CSC/2008317953.md)
- [Error Message: “Login Refused, No User ID”](https://support.crosslinktax.com/space/CSC/2010447873.md)
- [Error Message: “Tax return already open – override lock out”](https://support.crosslinktax.com/space/CSC/2010448071.md)
- [How to remove a tax return from the transmission queue](https://support.crosslinktax.com/space/CSC/2012020737.md)
- [How to submit a return to the program for diagnostics](https://support.crosslinktax.com/space/CSC/2012217345.md)
- [How to add or change a user’s login password](https://support.crosslinktax.com/space/CSC/2013888513.md)
- [Tools - Signature Pads - Topaz on CLO](https://support.crosslinktax.com/space/CSC/2114158601.md)
- [Refund Advantage Check Printing Guide](https://support.crosslinktax.com/space/CSC/2163605543.md)
- [Banking Partners](https://support.crosslinktax.com/space/CSC/2163802131.md)
- [Tools - Scriptel on CLO](https://support.crosslinktax.com/space/CSC/2167635969.md)
- [Zapier](https://support.crosslinktax.com/space/CSC/2707193863.md)
- [How to Create a Zap](https://support.crosslinktax.com/space/CSC/2707554317.md)
- [TEMPLATE-Error Message](https://support.crosslinktax.com/space/CSC/3058925587.md)
- [iProtect-Customer Support (Fee info Updated)](https://support.crosslinktax.com/space/CSC/3059318810.md)
- [Customer KB - TPG - Provided Website Resources](https://support.crosslinktax.com/space/CSC/3059318830.md)
- [Customer KB - Desktop - Easy Advance or Prefund](https://support.crosslinktax.com/space/CSC/3059318850.md)
- [Customer KB - Desktop 1040 - Mailing Labels](https://support.crosslinktax.com/space/CSC/3059318890.md)
- [Internal KB - Tax - Form 8863 Instructions](https://support.crosslinktax.com/space/CSC/3059318990.md)
- [Customer KB-Desktop 1040-Mortgage forms](https://support.crosslinktax.com/space/CSC/3059319030.md)
- [Customer KB-Desktop 1040-Configuring the software to transfer PDF from Non-transmitting computer](https://support.crosslinktax.com/space/CSC/3059319090.md)
- [Customer KB-Desktop 1040-Convert software extended report dates into Microsoft Excel](https://support.crosslinktax.com/space/CSC/3059319110.md)
- [Customer KB-Desktop 1040-Form 1099-B](https://support.crosslinktax.com/space/CSC/3059319130.md)
- [Customer KB-System-Preventing windows security warning](https://support.crosslinktax.com/space/CSC/3059319150.md)
- [Customer KB - Desktop - Removing a Service Bureau/Master/Franchise Lock on a Feeder return](https://support.crosslinktax.com/space/CSC/3059319230.md)
- [1040 - Tax Return Completed Status Setting](https://support.crosslinktax.com/space/CSC/3059319250.md)
- [Customer KB - Desktop - Error: Remote site printing requires site selection first](https://support.crosslinktax.com/space/CSC/3059319270.md)
- [Customer KB - Desktop - Uninstall Program](https://support.crosslinktax.com/space/CSC/3059319290.md)
- [(obsolete) - Upload TaxSlayer data](https://support.crosslinktax.com/space/CSC/3059319310.md)
- [Remote Signature: Remove Orientation Lock](https://support.crosslinktax.com/space/CSC/3059319330.md)
- [TY19 Efile - DELETE OUTDATED](https://support.crosslinktax.com/space/CSC/3059319410.md)
- [Customer KB - Bank Application - Invalid Routing Number](https://support.crosslinktax.com/space/CSC/3059319430.md)
- [Internal KB- Desktop - Update File Missing](https://support.crosslinktax.com/space/CSC/3059319470.md)
- [Internal KB- Desktop Transmit Disabled or Grayed out](https://support.crosslinktax.com/space/CSC/3059319550.md)
- [Customer KB - Tax - Mortgage premiums on SchA](https://support.crosslinktax.com/space/CSC/3059319570.md)
- [(obsolete) Customer KB - Desktop - Transmit returns "Inconsistent Transfer settings"](https://support.crosslinktax.com/space/CSC/3059319590.md)
- [Internal KB - Ancillary - Signature Pad - Error Message: Cannot Open Clientsignature.pdf](https://support.crosslinktax.com/space/CSC/3059319610.md)
- [Internal KB - Verify Error - Client Data: State Attached does not Include any Forms](https://support.crosslinktax.com/space/CSC/3059319630.md)
- [Internal KB - Legacy Desktop 1040 - Error Message: Software/XX](https://support.crosslinktax.com/space/CSC/3059319710.md)
- [Internal KB - Desktop/Hosted/CLO - Strong Passwords: IRS Mandates an 8-character Strong Password](https://support.crosslinktax.com/space/CSC/3059319770.md)
- [Internal KB - Desktop 1040 - Validation Error: Invalid RAC Bank Selected](https://support.crosslinktax.com/space/CSC/3059319790.md)
- [Internal KB - Desktop 1040 - Estimates: How to get Tax Estimates](https://support.crosslinktax.com/space/CSC/3059319810.md)
- [Customer KB - Desktop 1040 - Check Printing: Adjusting the Text Alignment](https://support.crosslinktax.com/space/CSC/3059319870.md)
- [Internal KB - SBTPG Bank: Printing Checks From TPG's website](https://support.crosslinktax.com/space/CSC/3059319890.md)
- [Internal KB - Onboarding: Onboarding a RIVEDG## Account](https://support.crosslinktax.com/space/CSC/3059319910.md)
- [Customer KB- MSO- Supported browsers](https://support.crosslinktax.com/space/CSC/3059319950.md)
- [Internal KB-Teams-Teams chat](https://support.crosslinktax.com/space/CSC/3059319970.md)
- [Emp-  Delete**](https://support.crosslinktax.com/space/CSC/3059319990.md)
- [(obsolete) Customer KB - MSO - Disable a login](https://support.crosslinktax.com/space/CSC/3059320050.md)
- [DELETE - Not Useful](https://support.crosslinktax.com/space/CSC/3059320090.md)
- [Customer KB - How to put the Software shortcut in workstations](https://support.crosslinktax.com/space/CSC/3059320110.md)
- [Internal KB - Bank Offerings: Forever Good Credit Customer Support (TPG & RefAdv ONLY)](https://support.crosslinktax.com/space/CSC/3059320210.md)
- [Customer KB - IRS 1040 Forms and Worksheets: Amending a 2019 SIMPLE EIP Return](https://support.crosslinktax.com/space/CSC/3059320250.md)
- [Hosted - RemoteApp Error: "The program did not start on the remote computer"](https://support.crosslinktax.com/space/CSC/3059320270.md)
- [Internal KB - Desktop 1040 - "Error - ICLRMetaHost::GetRuntime failed"](https://support.crosslinktax.com/space/CSC/3059320290.md)
- [Customer KB - 1040 - Paper File an RT Return (Refund Transfer/Bank App)](https://support.crosslinktax.com/space/CSC/3059320310.md)
- [(obsolete) Internal KB - Desktop - incomplete and wrong](https://support.crosslinktax.com/space/CSC/3059320330.md)
- [ARCHIVE:Customer KB - Online 1040 - Creating a Custom Report](https://support.crosslinktax.com/space/CSC/3059320390.md)
- [Online Software - Capture Preparer Signature](https://support.crosslinktax.com/space/CSC/3059320410.md)
- [Customer KB - Online 1040 - How to Activate Checks](https://support.crosslinktax.com/space/CSC/3059320450.md)
- [Internal KB - Online 1040 - Service Bureau Hierarchy](https://support.crosslinktax.com/space/CSC/3059320470.md)
- [Online 1040 - Office Level Co-Branding Location](https://support.crosslinktax.com/space/CSC/3059320490.md)
- [DELETE** Customer KB - Online 1040 - Create MO/SVB Global Login for Account Holder (ADMIN)](https://support.crosslinktax.com/space/CSC/3059320510.md)
- [Archived - Customer KB - Online 1040 - Print Bank Documents with Final Return](https://support.crosslinktax.com/space/CSC/3059320530.md)
- [Customer KB - Metik Marketing app- Guide](https://support.crosslinktax.com/space/CSC/3059320570.md)
- [Customer KB - Tax - Affordable Care Act (duplicate or continuation)](https://support.crosslinktax.com/space/CSC/3059351618.md)
- [Customer KB-Desktop 1040-Form 1098-E](https://support.crosslinktax.com/space/CSC/3059351799.md)
- [Customer KB-Desktop 1040-Automatic payment voucher printing](https://support.crosslinktax.com/space/CSC/3059351819.md)
- [Customer KB-Desktop 1040-How to print with a Non-PCL 6 compatible printer](https://support.crosslinktax.com/space/CSC/3059351879.md)
- [Customer KB-Desktop 1040-How to edit disclosure and client letters](https://support.crosslinktax.com/space/CSC/3059351899.md)
- [Customer KB-Desktop 1040-Install program](https://support.crosslinktax.com/space/CSC/3059351939.md)
- [Customer KB-System-Verifying a user in windows](https://support.crosslinktax.com/space/CSC/3059351959.md)
- [Customer KB-Desktop 1040-Importing for Form 8949/1099-B](https://support.crosslinktax.com/space/CSC/3059351979.md)
- [1040 - Emailing a Return Printout Copy to a Taxpayer](https://support.crosslinktax.com/space/CSC/3059352019.md)
- [Customer KB - Desktop - E-Filing a State Form](https://support.crosslinktax.com/space/CSC/3059352059.md)
- [Customer KB - Desktop - How to email a PDF copy of a tax return to Tax Payer](https://support.crosslinktax.com/space/CSC/3059352080.md)
- [Customer KB - Tax - Calculating Vehicle Expenses (duplicate)](https://support.crosslinktax.com/space/CSC/3059352100.md)
- [Customer KB - Network - Program Sharing and Security](https://support.crosslinktax.com/space/CSC/3059352140.md)
- [Customer KB - Steps to Log Into The App on a Mobile Phone](https://support.crosslinktax.com/space/CSC/3059352160.md)
- [DUPLICATE DELETE](https://support.crosslinktax.com/space/CSC/3059352180.md)
- [(obsolete) Customer KB - Desktop - Resolve error message after installing windows 10 update KB3133431](https://support.crosslinktax.com/space/CSC/3059352200.md)
- [(obsolete) Customer KB - Desktop - Instructions for join.me](https://support.crosslinktax.com/space/CSC/3059352220.md)
- [(duplicate) Customer KB - Desktop - Removing autoadd for ancillary products](https://support.crosslinktax.com/space/CSC/3059352240.md)
- [Customer KB - SBTPG Bank (TPG) - Printing Checks from Bank Website](https://support.crosslinktax.com/space/CSC/3059352260.md)
- [Customer KB- Desktop 1040-Publish EFIN Record & Bank App](https://support.crosslinktax.com/space/CSC/3059352280.md)
- [1040-1040x](https://support.crosslinktax.com/space/CSC/3059352300.md)
- [Customer KB-Desktop 1040-Manage office](https://support.crosslinktax.com/space/CSC/3059352340.md)
- [Customer KB - Desktop - Login User Business Software access](https://support.crosslinktax.com/space/CSC/3059352360.md)
- [Customer KB - Desktop 1040 - Error Message: Check Numbers Overlap](https://support.crosslinktax.com/space/CSC/3059352440.md)
- [Internal KB - Desktop 1040 - Error Message: Laser Package not Installed](https://support.crosslinktax.com/space/CSC/3059352500.md)
- [Internal KB - Desktop 1040 - Printing: No PDF on Document Archive of Final Return](https://support.crosslinktax.com/space/CSC/3059352561.md)
- [Internal KB - Desktop 1040 - Document Archive Error: Software Error/Interrupt!! DlgMake (WEBROWSER) Error: (100) ERROR_CANNOT_FIND_WND_CLASS](https://support.crosslinktax.com/space/CSC/3059352581.md)
- [Customer KB - Refund Advantage: Check Reprint](https://support.crosslinktax.com/space/CSC/3059352681.md)
- [Internal KB - Restore Files: Requesting and Creating restore Files](https://support.crosslinktax.com/space/CSC/3059352701.md)
- [Customer KB-Portal-Setup hosted office](https://support.crosslinktax.com/space/CSC/3059352721.md)
- [Hosted - Which hosted server your installation is installed](https://support.crosslinktax.com/space/CSC/3059352741.md)
- [EMP--Delete**](https://support.crosslinktax.com/space/CSC/3059352761.md)
- [1040-Location of Fees](https://support.crosslinktax.com/space/CSC/3059352781.md)
- [DELETE - Versicom](https://support.crosslinktax.com/space/CSC/3059352801.md)
- [Customer KB - Taxpass -Adding Location in TaxPass](https://support.crosslinktax.com/space/CSC/3059352821.md)
- [Customer KB - Desktop 1040 - How to Restore Backup Returns](https://support.crosslinktax.com/space/CSC/3059352841.md)
- [Internal KB - Portal - Configuration for Setting Up a UID](https://support.crosslinktax.com/space/CSC/3059352861.md)
- [DELETE - emp](https://support.crosslinktax.com/space/CSC/3059352941.md)
- [Customer KB - Location within a return to find the 3rd Party Designee](https://support.crosslinktax.com/space/CSC/3059352981.md)
- [Internal KB - Desktop 1040 - Glossary: Folders and File Structures](https://support.crosslinktax.com/space/CSC/3059353061.md)
- [Customer KB - Setmore.com: Edit Account Settings](https://support.crosslinktax.com/space/CSC/3059353101.md)
- [Customer KB - Setmore.com: Add and Edit Service Settings](https://support.crosslinktax.com/space/CSC/3059353122.md)
- [Internal KB - Desktop 1040 - Error Message: Print Final Return - A Final Version of this Return has been Queued](https://support.crosslinktax.com/space/CSC/3059353162.md)
- [Delete - RSS disabled - blank steps](https://support.crosslinktax.com/space/CSC/3059353262.md)
- [Online 1040 -  In-Office Preferred Signature Capture Method](https://support.crosslinktax.com/space/CSC/3059353342.md)
- [Online 1040 - Login Password Reset](https://support.crosslinktax.com/space/CSC/3059353362.md)
- [Online 1040 - User Status Code](https://support.crosslinktax.com/space/CSC/3059353382.md)
- [Online Software - Create A Login](https://support.crosslinktax.com/space/CSC/3059353402.md)
- [Internal KB - Email Template -  Onboarding/Install/Configuration](https://support.crosslinktax.com/space/CSC/3059353422.md)
- [Internal KB - Online 1040 - Account Type Switch](https://support.crosslinktax.com/space/CSC/3059353442.md)
- [Online 1040 - Manage and Apply Licenses](https://support.crosslinktax.com/space/CSC/3059353502.md)
- [Desktop 1040 - Advice and Troubleshooting - Employer Identification Number (EIN) required in database](https://support.crosslinktax.com/space/CSC/3059384393.md)
- [Customer KB - TAX- Retirement Exclusion](https://support.crosslinktax.com/space/CSC/3059384413.md)
- [Customer KB - Tax - Form W-2G Certain Gambling Winnings](https://support.crosslinktax.com/space/CSC/3059384433.md)
- [Customer KB - Desktop - Central Site Communication Password](https://support.crosslinktax.com/space/CSC/3059384493.md)
- [Internal KB - Tax - Form 4137 Allocated Tips](https://support.crosslinktax.com/space/CSC/3059384573.md)
- [Customer KB-Portal-How to change Bank fees: EMP](https://support.crosslinktax.com/space/CSC/3059384633.md)
- [1040 - Restoring and Applying Update Files](https://support.crosslinktax.com/space/CSC/3059384713.md)
- [Customer KB - Desktop - Identifying and Clearing an override on a calculated field](https://support.crosslinktax.com/space/CSC/3059384793.md)
- [Paying balance due on return submission (EF-PMT- EF Payment Form)](https://support.crosslinktax.com/space/CSC/3059384813.md)
- [(obsolete) Customer KB - Bank Products - Link to Refund Advantage instructions from printing checks](https://support.crosslinktax.com/space/CSC/3059384873.md)
- [Customer KB - Desktop - Acknowledgement letters](https://support.crosslinktax.com/space/CSC/3059384893.md)
- [Internal KB - Internal Docs - How to change Network Type in Windows](https://support.crosslinktax.com/space/CSC/3059384913.md)
- [Internal KB - Portal - Return Submitted by Another User ID](https://support.crosslinktax.com/space/CSC/3059384953.md)
- [Internal KB- Desktop - Printing Software Error /Interrupt!! XIExec](https://support.crosslinktax.com/space/CSC/3059384973.md)
- [Error Message: "Site ID Not Found in Database - Add or Correct"](https://support.crosslinktax.com/space/CSC/3059385013.md)
- [Internal KB - Desktop 1040 - Must configure Site ID when using remote check printing](https://support.crosslinktax.com/space/CSC/3059385053.md)
- [Internal KB - Desktop 1040 Installation - Error Message: Setup has Detected that unInstallShield is in Use](https://support.crosslinktax.com/space/CSC/3059385073.md)
- [Internal KB - Desktop 1040 - Error Message: dir20YY Accessing: dir20YY – C:0000000. crc error on page header](https://support.crosslinktax.com/space/CSC/3059385093.md)
- [Internal KB - Desktop 1040 - Error Message: Unable to Load Overlay/Stack.000 Module](https://support.crosslinktax.com/space/CSC/3059385113.md)
- [Internal KB - Desktop 1040 - Error Message: Unable to Load Overlay/SYSLOAD Module](https://support.crosslinktax.com/space/CSC/3059385133.md)
- [Internal KB - Desktop 1040 - Error Message: Invalid Check Number](https://support.crosslinktax.com/space/CSC/3059385153.md)
- [Customer KB - Desktop 1040 - W-2 Statutory Income and Schedule C](https://support.crosslinktax.com/space/CSC/3059417098.md)
- [Internal KB - Web Portal - Request for early Passthrough/Add-on/Mark-Up Fee](https://support.crosslinktax.com/space/CSC/3059417138.md)
- [Internal KB - Crosslink 1040 - Installing a Demo version](https://support.crosslinktax.com/space/CSC/3059417178.md)
- [Customer KB - Tax - Earned Income Tax Credit (EITC) (duplicate)](https://support.crosslinktax.com/space/CSC/3059417198.md)
- [Customer KB - Tax - Qualifying Child Rules](https://support.crosslinktax.com/space/CSC/3059417238.md)
- [Customer KB- Desktop removing EIN from Database](https://support.crosslinktax.com/space/CSC/3059417318.md)
- [Customer KB - Desktop - Configuring a receipt range for multiple offices](https://support.crosslinktax.com/space/CSC/3059417338.md)
- [Customer KB - Desktop 1040 - Delete a Login Account](https://support.crosslinktax.com/space/CSC/3059417418.md)
- [Customer KB - Desktop 1040 - How to send mass SMS (text) message](https://support.crosslinktax.com/space/CSC/3059417438.md)
- [Customer KB-Portal-Changing office settings for remote office](https://support.crosslinktax.com/space/CSC/3059417518.md)
- [Customer KB-Desktop 1040-Printing specific forms or worksheets](https://support.crosslinktax.com/space/CSC/3059417538.md)
- [Customer KB-Desktop 1040-Uninstalling specific updates](https://support.crosslinktax.com/space/CSC/3059417558.md)
- [Customer KB-Desktop 1040-Convert extended reports to Microsoft excel](https://support.crosslinktax.com/space/CSC/3059417578.md)
- [Customer KB - Tax - EFIN not found in IRS E-file Database](https://support.crosslinktax.com/space/CSC/3059417658.md)
- [Customer KB - Desktop 1040 - Vertical Alignment of Printed Checks](https://support.crosslinktax.com/space/CSC/3059417698.md)
- [Customer KB-Desktop 1040-Form 4797](https://support.crosslinktax.com/space/CSC/3059417798.md)
- [Customer KB - Desktop 1040 - Bank Application Prints Two Copies](https://support.crosslinktax.com/space/CSC/3059417918.md)
- [(duplicate) Customer KB - Desktop - Entering 3rd party sickpay on a W2](https://support.crosslinktax.com/space/CSC/3059417958.md)
- [Internal KB - Desktop 1040 - Error Message: Error 1324. The Pathing Contains an Invalid Character](https://support.crosslinktax.com/space/CSC/3059417978.md)
- [Internal KB - Document Archive - Error Message: File is Too Big](https://support.crosslinktax.com/space/CSC/3059417998.md)
- [Internal KB - Desktop 1040 - Error Message: Return Locked on Current SSN by Service Bureau](https://support.crosslinktax.com/space/CSC/3059418018.md)
- [Internal KB - Desktop 1040 - Error Message: Invalid Authorization Code for User ID](https://support.crosslinktax.com/space/CSC/3059418038.md)
- [Internal KB - Desktop 1040 - Error Message: Unable to open 1040zz (Out-dated Windows versions legacy article))](https://support.crosslinktax.com/space/CSC/3059418058.md)
- [Internal KB - Ancillary - Scanner - Error Message: Windows was Unable to Install your SNAPI Imaging Interface](https://support.crosslinktax.com/space/CSC/3059418078.md)
- [Internal KB - Desktop 1040 - Error Message: Software Startup Abort!!! >Abt (Unable to open last year index) Error: (020)](https://support.crosslinktax.com/space/CSC/3059418138.md)
- [Internal KB - Desktop 1040 - Installation: Runtime Error!’ When Installing 2017 Software](https://support.crosslinktax.com/space/CSC/3059418178.md)
- [Internal KB - SBTPG Bank: TPG Checks Name Change](https://support.crosslinktax.com/space/CSC/3059418198.md)
- [Internal KB - Desktop 1040 - Check Printing: Refund Advantage Check Printing](https://support.crosslinktax.com/space/CSC/3059418218.md)
- [Internal KB - Sales Force: Sending an Email using Templates and Attachments](https://support.crosslinktax.com/space/CSC/3059418258.md)
- [Customer KB-Desktop 1040- Central site code:2 after clicking forget password](https://support.crosslinktax.com/space/CSC/3059418398.md)
- [EMP--Delete **](https://support.crosslinktax.com/space/CSC/3059418418.md)
- [Delete - Dead Link to 'Remote Doesn't Connect'](https://support.crosslinktax.com/space/CSC/3059418438.md)
- [Locating/Printing E File Summary Page & IRS Tracking Number location](https://support.crosslinktax.com/space/CSC/3059418478.md)
- [Internal KB - Desktop 1040 -Republic Bank Fees Defined](https://support.crosslinktax.com/space/CSC/3059418498.md)
- [Internal KB - TextLink Error: Error 00000 – Your Message could not be Sent](https://support.crosslinktax.com/space/CSC/3059418578.md)
- [Internal KB - Hosted - Error Message: "thinclient\tcfiles\strtinit.scr.30 SETDEFAULTS"](https://support.crosslinktax.com/space/CSC/3059418598.md)
- [Internal KB - Portal - Fetch a Return From Central Site Portal](https://support.crosslinktax.com/space/CSC/3059418658.md)
- [Customer KB - 1040 - Amended Ack Letter Printing](https://support.crosslinktax.com/space/CSC/3059418678.md)
- [(obsolete) Internal KB - Metik - Trigger a new login welcome email](https://support.crosslinktax.com/space/CSC/3059418698.md)
- [DELETE ** Customer KB - Online 1040 - Device Registration](https://support.crosslinktax.com/space/CSC/3059418718.md)
- [Internal KB - Email Template -  TaxPass Setup](https://support.crosslinktax.com/space/CSC/3059418738.md)
- [Internal KB - Email Template - TaxPass QR Code](https://support.crosslinktax.com/space/CSC/3059418758.md)
- [Internal KB - Online 1040 - Setup Main Account](https://support.crosslinktax.com/space/CSC/3059418778.md)
- [Customer KB - Online 1040 - Default Access Levels](https://support.crosslinktax.com/space/CSC/3059418798.md)
- [internal KB - S Mode- Switching out S mode](https://support.crosslinktax.com/space/CSC/3059418858.md)
- [Tax Knowledge - Tax Forms - 5405 First-Time Homebuyer Credit](https://support.crosslinktax.com/space/CSC/3059418878.md)
- [Customer KB - Tax Pass - Maximum number of active sessions reached](https://support.crosslinktax.com/space/CSC/3059418898.md)
- [Tax Guidance - (Mortgage Debt Relief) - Debt Income Cancellation](https://support.crosslinktax.com/space/CSC/3059450532.md)
- [Internal KB - Crosslink 1040 - Truth and Lending Disclosure (TILA) in Bank App fee breakdown](https://support.crosslinktax.com/space/CSC/3059450552.md)
- [Internal KB-Tax-Form 4562 Requirements](https://support.crosslinktax.com/space/CSC/3059450572.md)
- [Customer KB- Desktop State Updates](https://support.crosslinktax.com/space/CSC/3059450592.md)
- [Customer KB-Tax-To qualify for the Child Tax Credit, one must have a Qualifying Child](https://support.crosslinktax.com/space/CSC/3059450612.md)
- [Customer KB - Desktop 1040 - Disabling and Removing an Invoice](https://support.crosslinktax.com/space/CSC/3059450712.md)
- [Customer KB - Desktop - Change a 1040A or 1040EZ to a 1040](https://support.crosslinktax.com/space/CSC/3059450792.md)
- [(Dupicate) IPPIN](https://support.crosslinktax.com/space/CSC/3059450872.md)
- [Railroad W-2](https://support.crosslinktax.com/space/CSC/3059450932.md)
- [Customer KB-Desktop 1040-Backup software](https://support.crosslinktax.com/space/CSC/3059450972.md)
- [Customer KB-Desktop 1040-Auto adding Ancillary products](https://support.crosslinktax.com/space/CSC/3059451032.md)
- [Customer KB-Desktop 1040-Print business name and address on invoice](https://support.crosslinktax.com/space/CSC/3059451052.md)
- [Customer KB-Desktop 1040-Print copy of separation pages](https://support.crosslinktax.com/space/CSC/3059451072.md)
- [Customer KB-Desktop 1040-Setting the billing to charge only E-File forms](https://support.crosslinktax.com/space/CSC/3059451152.md)
- [Customer KB - Desktop 1040 - Create a fee by date report](https://support.crosslinktax.com/space/CSC/3059451172.md)
- [Converting an e-file to paper file](https://support.crosslinktax.com/space/CSC/3059451252.md)
- [Costumer KB-Desktop 1040-How to switch 1040 forms](https://support.crosslinktax.com/space/CSC/3059451292.md)
- [Customer KB - Portal - Creating Refund Advantage bank application (OLD)](https://support.crosslinktax.com/space/CSC/3059451352.md)
- [(obsolete) Customer KB - All - How to request a KB article](https://support.crosslinktax.com/space/CSC/3059451372.md)
- [Customer KB- Disbursement options for a Refund Advantage Bank product](https://support.crosslinktax.com/space/CSC/3059451412.md)
- [Internal KB- W-2 Warning](https://support.crosslinktax.com/space/CSC/3059451472.md)
- [Internal KB - Desktop 1040 - Error Message: Print Tax Return - Cannot be Transferred on Transmitting Computer](https://support.crosslinktax.com/space/CSC/3059451512.md)
- [Internal KB - Legacy - Ancillary - Signature Pads: Supported Models](https://support.crosslinktax.com/space/CSC/3059451652.md)
- [Internal KB - 1040 Printing: Print Bank Documents before Printing Final Tax Return](https://support.crosslinktax.com/space/CSC/3059451692.md)
- [Internal KB - Desktop 1040 - Check Printing: Activating Check Ranges](https://support.crosslinktax.com/space/CSC/3059451712.md)
- [Internal KB - Business Returns - Forms/Worksheets: Financial Statements Importing](https://support.crosslinktax.com/space/CSC/3059451752.md)
- [Customer KB - IRS 1040 Forms and Worksheets: Form 1099-G](https://support.crosslinktax.com/space/CSC/3059451792.md)
- [Customer KB-Hosted-Adding a hosted login](https://support.crosslinktax.com/space/CSC/3059451812.md)
- [Hosted - Hosted Email Login Password Management](https://support.crosslinktax.com/space/CSC/3059451832.md)
- [Utax-Delete**](https://support.crosslinktax.com/space/CSC/3059451852.md)
- [Customer KB- Hosted-Textlink](https://support.crosslinktax.com/space/CSC/3059451872.md)
- [Desktop 1040 - TaxPass - Retrieving TaxPass Return(s) in Desktop Software](https://support.crosslinktax.com/space/CSC/3059451912.md)
- [** DELETE **](https://support.crosslinktax.com/space/CSC/3059451932.md)
- [xx670](https://support.crosslinktax.com/space/CSC/3059451952.md)
- [Customer KB - Setmore.com: Add and Edit Staff Members](https://support.crosslinktax.com/space/CSC/3059452112.md)
- [Bank Enrollment - Banking Information: Contact Information for Banking Partners](https://support.crosslinktax.com/space/CSC/3059452132.md)
- [Internal KB - Desktop 1040 - Error Message: Incorrect Enhanced Encryption Key Access Denied](https://support.crosslinktax.com/space/CSC/3059452152.md)
- [Internal KB - Remote Signature Invoicing - Central Site Wallet Reconciliation](https://support.crosslinktax.com/space/CSC/3059452212.md)
- [Customer KB - Online 1040 - Setting up Client Letters](https://support.crosslinktax.com/space/CSC/3059452232.md)
- [Online 1040 - Office Login Types](https://support.crosslinktax.com/space/CSC/3059452252.md)
- [Customer KB - Online 1040- Activating New Login Account](https://support.crosslinktax.com/space/CSC/3059452272.md)
- [Internal KB - Attempting Contact template (SalesRep)](https://support.crosslinktax.com/space/CSC/3059452292.md)
- [Internal KB - Tax Phase Specific KB's](https://support.crosslinktax.com/space/CSC/3059452312.md)
- [Internal KB - Email Template - 1040 Online Welcome](https://support.crosslinktax.com/space/CSC/3059452332.md)
- [Internal KB- KB Template - Tax From/Worksheet](https://support.crosslinktax.com/space/CSC/3059452472.md)
- [Customer KB - Desktop 1040 - Software Requirements](https://support.crosslinktax.com/space/CSC/3059482649.md)
- [Internal KB - Crosslink 1040 - Software 2012 not pulling Schedule E address from prior year](https://support.crosslinktax.com/space/CSC/3059482689.md)
- [Customer KB - Desktop 1040 - Set Windows Username as Program Login](https://support.crosslinktax.com/space/CSC/3059482769.md)
- [Customer KB - Desktop 1040 - Updating a Transfer installation](https://support.crosslinktax.com/space/CSC/3059482829.md)
- [Customer KB - Desktop 1040 - Bulletins (possible duplicate)](https://support.crosslinktax.com/space/CSC/3059482889.md)
- [Customer KB - Desktop - Status by Modification Date Report](https://support.crosslinktax.com/space/CSC/3059482929.md)
- [Customer KB - How to View the Event Log in a return - Reviewing Logs](https://support.crosslinktax.com/space/CSC/3059482949.md)
- [Customer KB - Tax - IRS reject rule R0000-500-01](https://support.crosslinktax.com/space/CSC/3059482989.md)
- [Customer KB-Desktop 1040-How to Carry Income to PA City Form](https://support.crosslinktax.com/space/CSC/3059483009.md)
- [Customer KB-Desktop 1040-Printing a blank form](https://support.crosslinktax.com/space/CSC/3059483109.md)
- [Customer KB - Desktop 1040 - Print the Employers/Payers list](https://support.crosslinktax.com/space/CSC/3059483129.md)
- [Customer KB-Desktop 1040-Deleting scanned documents](https://support.crosslinktax.com/space/CSC/3059483169.md)
- [Customer KB-Desktop 1040-Form 1099-C](https://support.crosslinktax.com/space/CSC/3059483189.md)
- [1040-Remove tax return from tax queue](https://support.crosslinktax.com/space/CSC/3059483209.md)
- [Customer KB-Desktop 1040-Entering the Tax Payer ID expiration date for a bank application](https://support.crosslinktax.com/space/CSC/3059483249.md)
- [Customer KB - Desktop 1040 - Check Reprint](https://support.crosslinktax.com/space/CSC/3059483289.md)
- [Internal KB-Desktop 1040-Password reset using Guest Guest Method](https://support.crosslinktax.com/space/CSC/3059483389.md)
- [xx311](https://support.crosslinktax.com/space/CSC/3059483429.md)
- [Customer KB - Desktop - Mobile App Retrieval Utility](https://support.crosslinktax.com/space/CSC/3059483449.md)
- [Customer KB - Bank Products - Explanation of disbursement options for TPG bank products](https://support.crosslinktax.com/space/CSC/3059483489.md)
- [Customer KB-Desktop 1040-1095-A](https://support.crosslinktax.com/space/CSC/3059483529.md)
- [Customer KB - Desktop Software - Enable/Disable Auto add ancillary products](https://support.crosslinktax.com/space/CSC/3059483549.md)
- [Internal KB- Desktop 1040-Manually moving billing files](https://support.crosslinktax.com/space/CSC/3059483569.md)
- [Customer KB - Portal - Assigning a Federal license to an office](https://support.crosslinktax.com/space/CSC/3059483609.md)
- [xx379](https://support.crosslinktax.com/space/CSC/3059483629.md)
- [IE PDF cannot download - OUTDATED DELETE](https://support.crosslinktax.com/space/CSC/3059483669.md)
- [Internal KB-Desktop 1040- ActiveX while activating Rushcard](https://support.crosslinktax.com/space/CSC/3059483749.md)
- [Internal KB - Desktop 1040 - Printing: Return Contains Errors which Exceed the Acceptable Error Level](https://support.crosslinktax.com/space/CSC/3059483809.md)
- [Internal KB - Desktop 1040 - Error Message: dirXXXX Accessing: dirXXXX C:0000000. CRC Error on Page Header](https://support.crosslinktax.com/space/CSC/3059483829.md)
- [Internal KB - 1040  - ITINs: 2017 IRS Changes for ITINs](https://support.crosslinktax.com/space/CSC/3059483929.md)
- [Internal KB - Business Returns - Forms/Worksheets: Importing from QuickBooks](https://support.crosslinktax.com/space/CSC/3059483949.md)
- [Internal KB - Desktop 1040 - Error Message: Unable to Load Module Overlay/CPIO.000](https://support.crosslinktax.com/space/CSC/3059483969.md)
- [Customer KB - IRS 1040 Forms and Worksheets: What is an IRS Form 1099-R?](https://support.crosslinktax.com/space/CSC/3059484009.md)
- [Customer KB - IRS 1040 Forms and Worksheets: Form 1099-INT Interest Income](https://support.crosslinktax.com/space/CSC/3059484049.md)
- [Customer KB-Portal- Explanation of tech fee](https://support.crosslinktax.com/space/CSC/3059484069.md)
- [Delete**](https://support.crosslinktax.com/space/CSC/3059484089.md)
- [Internal KB- Mobile site- Mobile application retrieval utility error](https://support.crosslinktax.com/space/CSC/3059484109.md)
- [Delete - emp.myempportal.com](https://support.crosslinktax.com/space/CSC/3059484129.md)
- [Internal KB - Banking - Bank Offerings/Advance Info](https://support.crosslinktax.com/space/CSC/3059484229.md)
- [Customer KB - Desktop - How to Set up a Main PC/Server for a Network](https://support.crosslinktax.com/space/CSC/3059484269.md)
- [Internal KB - Ancillary - Topaz Error: No Errors Sigpad Just Does Not Work](https://support.crosslinktax.com/space/CSC/3059484309.md)
- [*Internal KB - Article Template: 3rd](https://support.crosslinktax.com/space/CSC/3059484389.md)
- [Internal KB - Prior Year Software Links: Tax Years 2014 through 2022](https://support.crosslinktax.com/space/CSC/3059484409.md)
- [Internal KB - 1040 - "Wrong when Connecting with SSL"](https://support.crosslinktax.com/space/CSC/3059484529.md)
- [Online Software- Creating Preparer](https://support.crosslinktax.com/space/CSC/3059484549.md)
- [Online 1040 - Adding Records to Database](https://support.crosslinktax.com/space/CSC/3059484569.md)
- [Customer KB - Tax - American Rescue Plan - Tax Rule for 2020 and 2021](https://support.crosslinktax.com/space/CSC/3059484609.md)
- [Internal KB - Online 1040 - Change Feeder to Transmitter](https://support.crosslinktax.com/space/CSC/3059484629.md)
- [Internal KB - Online 1040 - View Returns in Read Only Mode](https://support.crosslinktax.com/space/CSC/3059484709.md)
- [internal KB - Renew Apple Developer Account- Process of renewing the Apple Developer Account](https://support.crosslinktax.com/space/CSC/3059484729.md)
- [Client Letters](https://support.crosslinktax.com/space/CSC/3059515396.md)
- [Customer KB - Tax - Child Tax Credit (CTC)](https://support.crosslinktax.com/space/CSC/3059515416.md)
- [Customer KB - Creating a Mailing List on Crosslink Desktop](https://support.crosslinktax.com/space/CSC/3059515456.md)
- [Customer KB - Desktop - Document scanner Installation](https://support.crosslinktax.com/space/CSC/3059515476.md)
- [Customer KB - Desktop - How to Add an External Document to The Document Archive in a Return](https://support.crosslinktax.com/space/CSC/3059515496.md)
- [Customer KB - Desktop - Moving EFIN Information](https://support.crosslinktax.com/space/CSC/3059515536.md)
- [(Duplicate) Autogenerate PIN](https://support.crosslinktax.com/space/CSC/3059515616.md)
- [Internal KB-The Program-Service Bureau Roster](https://support.crosslinktax.com/space/CSC/3059515676.md)
- [Customer KB-Desktop 1040-How to file 4868](https://support.crosslinktax.com/space/CSC/3059515696.md)
- [Internal KB Template-Desktop 1040- Bookmark Warnings Not Displaying on Verify](https://support.crosslinktax.com/space/CSC/3059515716.md)
- [Internal KB- Desktop1040- Backup lacerate tax return to FTP site](https://support.crosslinktax.com/space/CSC/3059515736.md)
- [Customer KB-Desktop 1040-Deleting a state from a return](https://support.crosslinktax.com/space/CSC/3059515756.md)
- [Customer KB-Desktop 1040- How to update the software](https://support.crosslinktax.com/space/CSC/3059515796.md)
- [Customer KB-Desktop 1040-Resending the Bank Product Application](https://support.crosslinktax.com/space/CSC/3059515816.md)
- [Customer KB - Desktop - Software Shortcut Icon](https://support.crosslinktax.com/space/CSC/3059515836.md)
- [Customer KB - Tax - Getting an IPPIN after losing an IPPIN](https://support.crosslinktax.com/space/CSC/3059515856.md)
- [Customer KB - Hardware - Where to get Symbol/Zebra handheld scanners](https://support.crosslinktax.com/space/CSC/3059515896.md)
- [Customer KB - Desktop 1040 - Importing Document to the return's document archive](https://support.crosslinktax.com/space/CSC/3059515916.md)
- [Customer KB - Network - Change Main Computer Name](https://support.crosslinktax.com/space/CSC/3059515936.md)
- [Customer KB - Desktop - Create a Partnership Return (1065)](https://support.crosslinktax.com/space/CSC/3059515956.md)
- [xx320](https://support.crosslinktax.com/space/CSC/3059515976.md)
- [Tax Knowledge - Business Return and State Topics - 1065 General Information](https://support.crosslinktax.com/space/CSC/3059516016.md)
- [Customer KB - Desktop - Bank App Client Pass-Through Account](https://support.crosslinktax.com/space/CSC/3059516056.md)
- [Customer KB - Desktop - Solving error with loading documents when using Acrobat Reader as an external PDF reader](https://support.crosslinktax.com/space/CSC/3059516116.md)
- [xx408](https://support.crosslinktax.com/space/CSC/3059516156.md)
- [Desktop 1040 - Informational Errors - Permissions to Save are Disabled](https://support.crosslinktax.com/space/CSC/3059516176.md)
- [Internal KB - Desktop 1040 - Error Message: Startup Abort!!! DB2 Load Error: (030)](https://support.crosslinktax.com/space/CSC/3059516216.md)
- [Internal KB - Desktop 1040 - Data Converter: TurboTax Conversions](https://support.crosslinktax.com/space/CSC/3059516256.md)
- [Internal KB - SBTPG Bank: How to Check & Reset a TPG Check Authorization](https://support.crosslinktax.com/space/CSC/3059516296.md)
- [Customer KB - Refund Advantage: Check Re-issue](https://support.crosslinktax.com/space/CSC/3059516356.md)
- [Internal KB - Desktop 1040 - Data Converter: Locating TurboTax Data Files](https://support.crosslinktax.com/space/CSC/3059516376.md)
- [Internal KB - WIP Placeholder: Future Articles](https://support.crosslinktax.com/space/CSC/3059516396.md)
- [Customer KB-Desktop 1040-Form 1099-PATR](https://support.crosslinktax.com/space/CSC/3059516496.md)
- [EMP-Delete**](https://support.crosslinktax.com/space/CSC/3059516516.md)
- [Internal KB-Refused-User ID on hold](https://support.crosslinktax.com/space/CSC/3059516536.md)
- [Customer KB-Portal-Taxpass](https://support.crosslinktax.com/space/CSC/3059516576.md)
- [1040-Refund amount too small](https://support.crosslinktax.com/space/CSC/3059516596.md)
- [DELETE - MSO Conversion](https://support.crosslinktax.com/space/CSC/3059516616.md)
- [Internal KB - Desktop 1040 - How to share "Hosts" install folder for networking purpose](https://support.crosslinktax.com/space/CSC/3059516656.md)
- [Internal KB - Desktop 1040 - How to Share Software to Workstations](https://support.crosslinktax.com/space/CSC/3059516676.md)
- [Customer KB -   Signatures won’t print on signed PDF/Archived documents.](https://support.crosslinktax.com/space/CSC/3059516716.md)
- [Desktop 1040 - Startup Errors - Problem Loading Display Fonts](https://support.crosslinktax.com/space/CSC/3059516776.md)
- [Delete - EROGO bank enrollment not created](https://support.crosslinktax.com/space/CSC/3059516876.md)
- [Customer KB - Online 1040 - Deleting Records from the Database](https://support.crosslinktax.com/space/CSC/3059516936.md)
- [Customer KB - Online Software - Creating/Running a Custom Report](https://support.crosslinktax.com/space/CSC/3059516956.md)
- [Internal KB - Email Template - Document Request (SSN filed by another UID refusal)](https://support.crosslinktax.com/space/CSC/3059516976.md)
- [Online 1040 - Edit Client Letter](https://support.crosslinktax.com/space/CSC/3059516996.md)
- [Internal KB - CPTS SMS T&C](https://support.crosslinktax.com/space/CSC/3059517096.md)
- [Internal KB-Internal Docs - The Program Software Contract Types](https://support.crosslinktax.com/space/CSC/3059548162.md)
- [Customer KB -  Locating the IRS Summary Page](https://support.crosslinktax.com/space/CSC/3059548242.md)
- [Customer KB - Desktop - Edit Lookup Screen Columns](https://support.crosslinktax.com/space/CSC/3059548262.md)
- [Customer KB - Desktop - Network Install Setup](https://support.crosslinktax.com/space/CSC/3059548302.md)
- [Customer KB - Desktop 1040 - Printing Help Topics](https://support.crosslinktax.com/space/CSC/3059548362.md)
- [Customer KB - Desktop - Status by Creation Date Report](https://support.crosslinktax.com/space/CSC/3059548402.md)
- [1040-Configuring billing scheme](https://support.crosslinktax.com/space/CSC/3059548482.md)
- [Customer KB-Desktop 1040-Configuring to print directly to a printer](https://support.crosslinktax.com/space/CSC/3059548502.md)
- [Customer KB-Desktop 1040-Printing a single check](https://support.crosslinktax.com/space/CSC/3059548582.md)
- [Customer KB-Desktop 1040-Mapping network drives](https://support.crosslinktax.com/space/CSC/3059548602.md)
- [Customer KB - Portal - Assigning a Billing Scheme](https://support.crosslinktax.com/space/CSC/3059548642.md)
- [Customer KB - Tax - Practitioner PIN instructions](https://support.crosslinktax.com/space/CSC/3059548682.md)
- [Internal KB - Tax - Individual Taxpayer Identification Number (ITIN)](https://support.crosslinktax.com/space/CSC/3059548762.md)
- [Internal KB- Desktop// Tax- Fatal Warning US FRM W-2 SS Tax Withheld Over 6.2% in Verifying a Tax Return',](https://support.crosslinktax.com/space/CSC/3059548842.md)
- [Customer KB - Tax - Qualified Performing Artist on a Form 2106](https://support.crosslinktax.com/space/CSC/3059548862.md)
- [Internal KB - Desktop 1040 - Deleted Returns Not Transferring From Sub-Office](https://support.crosslinktax.com/space/CSC/3059548902.md)
- [Internal KB - FORM 8879 - Error Message:  PIN Signature Date Invalid](https://support.crosslinktax.com/space/CSC/3059548922.md)
- [Internal KB - Desktop 1040 - Error Message: Software Error/Interrupt!! DbChain ()](https://support.crosslinktax.com/space/CSC/3059548942.md)
- [Internal KB - Desktop 1040 - Error Message: Return Accepted for Diagnosis](https://support.crosslinktax.com/space/CSC/3059549002.md)
- [Internal KB - Desktop 1040 - Data Converter: Supported Conversions](https://support.crosslinktax.com/space/CSC/3059549062.md)
- [Internal KB - Desktop 1040 - DataBase: EF Originators and Ignoring Master EFIN Field](https://support.crosslinktax.com/space/CSC/3059549082.md)
- [Customer KB - IRS 1040 Forms and Worksheets: Applying Refund to Next Year's Estimated Tax](https://support.crosslinktax.com/space/CSC/3059549182.md)
- [Costumer KB-Desktop 1040-Support states entities](https://support.crosslinktax.com/space/CSC/3059549222.md)
- [EMP-Delete](https://support.crosslinktax.com/space/CSC/3059549242.md)
- [Customer KB- Hosted - Install Hosted Tax Client](https://support.crosslinktax.com/space/CSC/3059549262.md)
- [Hosted - Sigpad & Scanners](https://support.crosslinktax.com/space/CSC/3059549282.md)
- [Customer KB-Conversion-ATX](https://support.crosslinktax.com/space/CSC/3059549302.md)
- [Delete - RDP for OSX](https://support.crosslinktax.com/space/CSC/3059549382.md)
- [Customer KB - TaxPass - How to Add / Edit / Delete Links in TaxPass](https://support.crosslinktax.com/space/CSC/3059549402.md)
- [DELETE - does not apply](https://support.crosslinktax.com/space/CSC/3059549422.md)
- [Customer KB - set up network and sharing center](https://support.crosslinktax.com/space/CSC/3059549442.md)
- [EMP - DELETE](https://support.crosslinktax.com/space/CSC/3059549462.md)
- [Internal KB - Screen Sharing: Using Google Chrome's Remote Desktop](https://support.crosslinktax.com/space/CSC/3059549522.md)
- [*Internal KB - Article Template: 1st](https://support.crosslinktax.com/space/CSC/3059549542.md)
- [Desktop 1040 - TaxPass - Importing a Return](https://support.crosslinktax.com/space/CSC/3059549582.md)
- [Internal KB - Bank Partners: Compliance Contact Information](https://support.crosslinktax.com/space/CSC/3059549602.md)
- [Internal KB - Various Internal Programs and Services Start Dates](https://support.crosslinktax.com/space/CSC/3059549642.md)
- [Internal KB - Desktop 1040 - Error Message: Unable to Load Module/Runtime/Exception Error](https://support.crosslinktax.com/space/CSC/3059549702.md)
- [Desktop 1040 - Advice and Troubleshooting - Administrator Not Authorized for Wallet Setup](https://support.crosslinktax.com/space/CSC/3059549742.md)
- [Delete - Hosted MFA upp to ty20](https://support.crosslinktax.com/space/CSC/3059549802.md)
- [Internal KB - Tools - Google Chrome Authenticator Browser Extension](https://support.crosslinktax.com/space/CSC/3059549842.md)
- [Customer KB - Online Software- Capture ERO Signature](https://support.crosslinktax.com/space/CSC/3059549862.md)
- [Online 1040 - Default Settings](https://support.crosslinktax.com/space/CSC/3059549882.md)
- [Online 1040 - Adding a Widget](https://support.crosslinktax.com/space/CSC/3059549902.md)
- [Internal KB - Email Template - Co-Branded Software Link](https://support.crosslinktax.com/space/CSC/3059549922.md)
- [xx840](https://support.crosslinktax.com/space/CSC/3059549942.md)
- [Internal KB - Screen Share - Show My PC Chromebook](https://support.crosslinktax.com/space/CSC/3059549982.md)
- [Customer KB - Tax - Handling GA claiming unborn as dependent](https://support.crosslinktax.com/space/CSC/3059550002.md)
- [Internal KB - IRS Rejection - RuleNumber: F8962-070](https://support.crosslinktax.com/space/CSC/3059550022.md)
- [Internal KB - Business Tax Forms - Business Extension Form 7004](https://support.crosslinktax.com/space/CSC/3059550062.md)
- [Customer KB - Tax - Refund Cycle Chart](https://support.crosslinktax.com/space/CSC/3059580932.md)
- [Customer KB - Enrolled Agents](https://support.crosslinktax.com/space/CSC/3059581012.md)
- [Customer KB - Desktop - IRS Ack Counts Report](https://support.crosslinktax.com/space/CSC/3059581092.md)
- [Customer KB - Desktop 1040 - Where to Enter an IP PIN](https://support.crosslinktax.com/space/CSC/3059581192.md)
- [Customer KB-Portal-Adding a new uid to the portal](https://support.crosslinktax.com/space/CSC/3059581232.md)
- [Redundant: Delete this](https://support.crosslinktax.com/space/CSC/3059581252.md)
- [Customer KB- System - DirectX diagnostic tool](https://support.crosslinktax.com/space/CSC/3059581272.md)
- [Customer KB-Desktop 1040-How to note IRS/State rejection on a return](https://support.crosslinktax.com/space/CSC/3059581332.md)
- [Customer KB-Desktop 1040-Auto-populate EFIN/ERO information on a return](https://support.crosslinktax.com/space/CSC/3059581352.md)
- [Customer KB-Desktop 1040-Adding notes to a return](https://support.crosslinktax.com/space/CSC/3059581372.md)
- [Tax -Entering IRA/Pension rollover](https://support.crosslinktax.com/space/CSC/3059581392.md)
- [Customer KB - Desktop - How to Turn On or Off Audit/Validation Checks](https://support.crosslinktax.com/space/CSC/3059581432.md)
- [Customer KB - Desktop - Voiding a Check](https://support.crosslinktax.com/space/CSC/3059581472.md)
- [Customer KB - How to setup 2-Step Verification and Google App Password](https://support.crosslinktax.com/space/CSC/3059581492.md)
- [Customer KB - Bank Products - Explanation of disbursement options for Republic bank products](https://support.crosslinktax.com/space/CSC/3059581552.md)
- [Customer KB-Desktop 1040-How to Claim EITC with Divorced Taxpayers](https://support.crosslinktax.com/space/CSC/3059581592.md)
- [(obsolete) Customer KB - Desktop - Error on TY15 and earlier reporting non-taxable sick pay on a W2](https://support.crosslinktax.com/space/CSC/3059581712.md)
- [Internal KB- Desktop - Another instance of this setup is already running. Please wait for the other instance to finish and then try again 432](https://support.crosslinktax.com/space/CSC/3059581752.md)
- [Customer KB- Return - Warning/Fatal](https://support.crosslinktax.com/space/CSC/3059581772.md)
- [Desktop 1040 - Work In Progress - WIP totals do not appear to the right of each item.](https://support.crosslinktax.com/space/CSC/3059581812.md)
- [Software Conversions - Converter Software is Not Responding](https://support.crosslinktax.com/space/CSC/3059581832.md)
- [Internal KB- Desktop Networking- Windows cannot access the specified device, path or file](https://support.crosslinktax.com/space/CSC/3059581852.md)
- [(obsolete) Customer KB - Desktop - Launching 2004 software returns "Software/RI" error](https://support.crosslinktax.com/space/CSC/3059581872.md)
- [Internal KB - Mobile App - Spanish/English Button Brings Up The 1040 Return or Documents](https://support.crosslinktax.com/space/CSC/3059581932.md)
- [Internal KB - Desktop 1040 - No Prompt for Capturing Signature](https://support.crosslinktax.com/space/CSC/3059581952.md)
- [Internal KB - Desktop 1040 - Verify Error: Calculated Field Value](https://support.crosslinktax.com/space/CSC/3059581972.md)
- [Internal KB - Desktop 1040 - Send Text Error: Access Authorization Level of ADMINISTRATOR is Inadequate](https://support.crosslinktax.com/space/CSC/3059582012.md)
- [Internal KB - Legacy Bank Check Printing for TY 2016: Can be Updated](https://support.crosslinktax.com/space/CSC/3059582052.md)
- [Internal KB - Fees and Descriptions: All Fees and their Descriptions](https://support.crosslinktax.com/space/CSC/3059582072.md)
- [Refusal from Central Site - Special Fee Processing Mismatch - Contact Central Site](https://support.crosslinktax.com/space/CSC/3059582152.md)
- [Customer KB-Desktop 1040-Client questionnaires](https://support.crosslinktax.com/space/CSC/3059582192.md)
- [Internal KB-Desktop 1040- Merge Database](https://support.crosslinktax.com/space/CSC/3059582212.md)
- [EMP- Delete**](https://support.crosslinktax.com/space/CSC/3059582232.md)
- [DELETE - old](https://support.crosslinktax.com/space/CSC/3059582372.md)
- [*Internal KB - Incomplete article for Display resolution](https://support.crosslinktax.com/space/CSC/3059582392.md)
- [*Internal KB - Article Template: 2nd](https://support.crosslinktax.com/space/CSC/3059582432.md)
- [Customer KB - IRS 1040 Forms and Worksheets: How to File a TY 2019 Simple Return for Stimulus EIP](https://support.crosslinktax.com/space/CSC/3059582492.md)
- [(obsolete) incomplete](https://support.crosslinktax.com/space/CSC/3059582552.md)
- [(obsolete) No content on this KB entry](https://support.crosslinktax.com/space/CSC/3059582572.md)
- [Online Software - Configure Restricted Fields](https://support.crosslinktax.com/space/CSC/3059582612.md)
- [Internal KB - Email Template -  Bank Enrollment Contact Attempt](https://support.crosslinktax.com/space/CSC/3059582632.md)
- [Online Software- Billing Setup](https://support.crosslinktax.com/space/CSC/3059582672.md)
- [Customer KB - Where to mail Federal Form 4868 Automatic Extension of Time to File](https://support.crosslinktax.com/space/CSC/3059613758.md)
- [Customer KB - Desktop - Restore a Deleted Tax Return](https://support.crosslinktax.com/space/CSC/3059613838.md)
- [Customer KB - Locate Main Computer Name](https://support.crosslinktax.com/space/CSC/3059613858.md)
- [Customer KB-Desktop 1040-How to Claim Traditional IRA Deductions](https://support.crosslinktax.com/space/CSC/3059613998.md)
- [Web Portal-Assigning sub office to organizational group](https://support.crosslinktax.com/space/CSC/3059614018.md)
- [Internal KB-Desktop 1040-Recieve copy of customer Tax act return data](https://support.crosslinktax.com/space/CSC/3059614058.md)
- [Customer KB-Desktop 1040-Send messages using text link and extended reports](https://support.crosslinktax.com/space/CSC/3059614138.md)
- [Customer KB - Portal - Creating a Billing Scheme](https://support.crosslinktax.com/space/CSC/3059614178.md)
- [Customer KB - Desktop 1040 - Return Backup](https://support.crosslinktax.com/space/CSC/3059614378.md)
- [Internal KB - Tax - Import Data from Quickbooks](https://support.crosslinktax.com/space/CSC/3059614398.md)
- [(obsolete) Customer KB - Gmail - Allow less secure apps](https://support.crosslinktax.com/space/CSC/3059614458.md)
- [Internal KB - EMP - Publishing an EFIN](https://support.crosslinktax.com/space/CSC/3059614478.md)
- [Customer KB - Desktop - Printing mailing labels via LibreOffice](https://support.crosslinktax.com/space/CSC/3059614498.md)
- [Customer KB-Desktop 1040-Adding state return](https://support.crosslinktax.com/space/CSC/3059614518.md)
- [(obsolete) Customer KB - Desktop - Reference for Vista and Windows 7 prompts](https://support.crosslinktax.com/space/CSC/3059614578.md)
- [Customer KB- Desktop - Bank Status](https://support.crosslinktax.com/space/CSC/3059614598.md)
- [Internal KB- Desktop- Error When Activating TextLink](https://support.crosslinktax.com/space/CSC/3059614658.md)
- [Internal KB- Desktop - No Response from Central Site](https://support.crosslinktax.com/space/CSC/3059614698.md)
- [(obsolete) Customer KB- Tax - Form 2106](https://support.crosslinktax.com/space/CSC/3059614738.md)
- [Internal KB - Desktop 1040 - When printing a Final Tax Return, Form 8879 or 8453 Does Not Print](https://support.crosslinktax.com/space/CSC/3059614778.md)
- [Internal KB - Desktop 1040 - Error Message: File Access Error While Installing Updates](https://support.crosslinktax.com/space/CSC/3059614838.md)
- [Internal KB - Desktop 1040 - Data Converter: Startup Failure](https://support.crosslinktax.com/space/CSC/3059614858.md)
- [Internal KB - FORM 1099-MISC: Missing Option to Link to Sch C](https://support.crosslinktax.com/space/CSC/3059614878.md)
- [Internal KB - FORM W-2: Box 1 Amount Not Carrying to Form 1040](https://support.crosslinktax.com/space/CSC/3059614898.md)
- [Customer KB - Refund Advantage: Check Name or Address Change](https://support.crosslinktax.com/space/CSC/3059615018.md)
- [Internal KB - Desktop 1040 - Forms/Worksheets: 1099-RRB](https://support.crosslinktax.com/space/CSC/3059615038.md)
- [Customer KB - IRS 1040 Forms and Worksheets: Form 8379 Injured Spouse](https://support.crosslinktax.com/space/CSC/3059615078.md)
- [Customer KB - IRS 1040 Forms and Worksheets: Form 1099-MISC](https://support.crosslinktax.com/space/CSC/3059615098.md)
- [Customer KB-Desktop 1040-Can't delete login account](https://support.crosslinktax.com/space/CSC/3059615118.md)
- [Customer KB-Desktop 1040-Authorization codes](https://support.crosslinktax.com/space/CSC/3059615138.md)
- [Delete - emp.myempportal.com - efile payment account](https://support.crosslinktax.com/space/CSC/3059615158.md)
- [Internal KB - Desktop 1040 - Data Converter: Uploading Files Using MyDocsOnline](https://support.crosslinktax.com/space/CSC/3059615178.md)
- [xx678](https://support.crosslinktax.com/space/CSC/3059615198.md)
- [EROgo - Delete](https://support.crosslinktax.com/space/CSC/3059615218.md)
- [Internal KB - Desktop 1040 - AES Key: How to Update/Change AES for User ID](https://support.crosslinktax.com/space/CSC/3059615238.md)
- [Internal KB - Desktop 1040 - Error Message: Workstation Lock](https://support.crosslinktax.com/space/CSC/3059615258.md)
- [Internal KB - Quick Links: State Program Release Status](https://support.crosslinktax.com/space/CSC/3059615338.md)
- [Customer KB-Desktop 1040-E-filing an Amended Tax Return](https://support.crosslinktax.com/space/CSC/3059615358.md)
- [Internal KB - Desktop 1040 - Error Message: Unable to Load Module: addons/oscrypt.dll](https://support.crosslinktax.com/space/CSC/3059615378.md)
- [Desktop 1040 - Wallet - Setup for Remote Signature](https://support.crosslinktax.com/space/CSC/3059615398.md)
- [Internal KB - Desktop 1040 - TY20 Amended Client Letter Missing](https://support.crosslinktax.com/space/CSC/3059615418.md)
- [Online 1040 - Generate New 2FA Code](https://support.crosslinktax.com/space/CSC/3059615498.md)
- [Customer KB - Online 1040 - Editing Records in the Database](https://support.crosslinktax.com/space/CSC/3059615518.md)
- [Online 1040 - Quick Report](https://support.crosslinktax.com/space/CSC/3059615538.md)
- [Online 1040 - Getting Started with Online 1040 - Completing a Basic Tax Return](https://support.crosslinktax.com/space/CSC/3059615558.md)
- [DELETE N/A- Customer KB - Online 1040 - Single Office Setup (ADMIN)](https://support.crosslinktax.com/space/CSC/3059615598.md)
- [Customer KB - TaxPass - Configuring TaxPass Mobile Site](https://support.crosslinktax.com/space/CSC/3059615658.md)
- [internal KB - How to handle an expired domain - Proccess of handling expired domain's](https://support.crosslinktax.com/space/CSC/3059615678.md)
- [Internal KB - CPTS Privacy Policy](https://support.crosslinktax.com/space/CSC/3059615758.md)
- [Customer KB Template - Step-by-Step Guide](https://support.crosslinktax.com/space/CSC/3066429452.md)
- [Untitled live doc 2026-01-02](https://support.crosslinktax.com/space/CSC/3370319876.md)
- [Form Specific Errors](https://support.crosslinktax.com/space/CSC/3674832919.md)
- [Tax Knowledge - Rejects](https://support.crosslinktax.com/space/CSC/3678863361.md)
- [ATOM - How to Integrate with ATOM](https://support.crosslinktax.com/space/CSC/3916169257.md)
- [ATOM](https://support.crosslinktax.com/space/CSC/3916398615.md)
- [Hosted](https://support.crosslinktax.com/space/CSC/3977740366.md)
- [Tax Guidance](https://support.crosslinktax.com/space/CSC/4011687937.md)

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Generated: 2026-09-04T14:40:39.868Z