---
title: "1040 - VC++ 2010 Unable to install 32 bit Driver"
canonical: "https://support.crosslinktax.com/space/CSC/1869284794/1040%20-%20VC%2B%2B%202010%20Unable%20to%20install%2032%20bit%20Driver"
format: markdown
---
> ℹ️ This article demonstrates how to fix **“VC++ Unable to install 32 bit Driver”** error message when installing CrossLink 1040 2022 on a Windows 11 computer.

> 📝 The version of VC++ 2010 is not compatible with Crosslink.

---

![image](media://2c23b6cb-bb92-456c-acad-fecf9c4e3b80)

 

**Follow the instructions below to successfully install CrossLink 1040 when seeing the VC++ error:**

1.** Right-click** the **Crosslink 2022** icon > **Show More Options** > **Open File Location**.

![image](media://696c8c45-73ea-4930-a054-7ada1b37ec4b)

2. On the right-hand side, navigate to and double-click the **Utils**.

3. Once inside of the **Utils** folder, locate and double-click the **exe** file (4,879 kb).

4. **Run** the file and complete the installation.

![image](media://4a6aada1-1b19-49e5-bb52-be9a7a4ef65a)