---
title: "Rule Number: IND-941-01"
canonical: "https://support.crosslinktax.com/space/CSC/1872036190/Rule%20Number%3A%20IND-941-01"
format: markdown
---
**Rule Number: **IND-941-01

**Rule Text: **The Spouse SSN in the return has been locked because Social Security Administration records indicate the number belongs to a deceased individual.

In order to correct the error, reference the DataValue (this indicates what person or number the rejection is related to). 

**Possible Causes:**

- The spouse's information is entered incorrectly and the IRS system thinks it is a different person (double-check the SSN, name, and birthday).
- For some reason the Social Security Administration has flagged the taxpayer as deceased.
- The taxpayer is deceased and now someone is trying to file their previous year return.

**Possible Resolutions:**

- Correct the information that is entered incorrectly, resign, and resubmit the return.
- Have the taxpayer contact the Social Security Administration if they are still alive, and paper file their return.